BHG Financial
Consumer
"Excellent service"
Excellent service. Angie was very thorough and helpful. Your entire team provided excellent feedback and insight. They were very responsive to questions and complete in their answers. They were extremely helpful and very knowledgeable.
Melvin Bullock
"Ronald Vaccaro and Angie were stelar in…"
Ronald Vaccaro and Angie were stelar in the application and loan approval process with rapid turnaround in the midst of a busy holiday season.
Kate
"Finance Manager Kyra Cox made the process seem simple."
Working with Finance Manager Kyra Cox was very easy. She was quick with responses and very communicative. Kyra made it seem like a simple process. My only issue was with the customer portal, it never seemed to work, I was unable to complete anything without Kyra's help.
Bernard Ukpu
"Great customer experince and…"
Great customer experince and transparency.
Garrett Hagen
"Exceptional Service"
I have dealt with quite a few lenders, and BHG stood out as being exceptionally well organized with their process. All steps in the process were clearly laid out, smooth, clear, and expeditious.
Andrew Hudson
"Great customer service and great…"
Great customer service and great experience, thank you!
Mike Northup
"Do NOT do business with this company"
Do NOT do business with this company. Very shady and almost impossible to get ahold of someone after you sign. They have no website to check your balance or make a payment, everything has to go through email. I had to threaten to report them for wire fraud to get them to stop taking money from my account without permission. I cannot say loud enough to NOT do business with these unethical people.
VARUN V
"Transparency Needed for a Better Loan Experience"
I recently applied for a personal loan through BHG Financial. While the initial experience with the sales representative was positive, the process became frustrating later on. Despite providing all required documents promptly, my application was ultimately denied because a Green Card or U.S. Citizenship was required—information that was not disclosed during the pre-approval process or initial discussions.
Even with a strong credit score of around 740 and a co-borrower, I was offered an interest rate of 21.45% for an 84-month term on a $187,000 loan, with a 5% origination fee. These terms were higher than I expected based on my credit profile and the market.
I would encourage BHG Financial to improve transparency during the pre-approval process and provide more competitive terms for customers with strong credit. While the sales team was helpful at the start, the overall experience fell short of my expectations.
Ended up getting loan from different lender with much better terms. Savings of 11k and around 13% interest rate.
Ron Stevenson
"The experience with BHG was exceptional!!!"
The experience with BHG was outstanding. Everyone was very professional and responsive to my questions and concerns. I was funded in 3 days from the start of the application. I highly recommend BHG for your business loans.
Sherrie Lemier
"Excellent customer service and a great…"
Excellent customer service and a great easy process to get the loan I needed!
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