"Very good experience"

We booked our tickets through Mamatha and the experience was very good. She was very patient with our ever changing and last minute options and finally booked us tickets with decent fare.

"Experience staff and excellent service"

Thanks Ruvin Singh Nagpal for his excellent service and giving multiple options to choose better itinerary. Rubin went above and beyond and we very much appreciate the time and effort he spent working on my reservation. I will definitely avail myself of his service when next we travel! He is very patient, with excellent knowledge of the destination. Provided excellent advice and allowed us to find the excursions of our choice.

"Riya Travels"

Best deals and better people.Eric Gomez was a great guy to deal with.
Annie

"Awesome rates and service"

Laboni was excellent in following up and providing perfect customer service. Strongly Recommended.

"tour package to malaysia and singapore"

I have been with them from 18th to 25th for the above tour. while appreciating their courtesy and time management and prompt dealing and sight seeing and all that one thing shall not be got unnoticed. The rooms provided at both places are below satisfactory. Inspite these two tourist destinations are famous for their cleanliness both the hotels are far below our expectations with regard to maintanence and upkeep of toilets which are not at all worthwhile and does not come out even TWO STAR.

"Riya Travels - If you prefer truly great customer service ask for Ms. Laboni Momin"

About the Travel Agent:
I have used travel agencies’ services and circled the globe a number of times. These days using internet travel sites seem to be a fashionable trend. Nevertheless, considering that the internet sites cannot provide the kind of interactive support I often need before entering that credit card number, and some internet deals may come attached with unpleasant surprises, I opted to deal with a travel agency that has a human being at the other end to help me out. Upon due research, I contacted Riya Travels for my needs. Ms. Laboni Momin, a travel agent, helped me with my needs. Her knowledge about different airlines, their routes, costs, etc. is unmatched.

It was in the first half of the summer, high season, and reasonably priced tickets were disappearing fast. I had a tight budget for my family trip. I was looking for the least expensive ticket I could get. Ms. Momin worked diligently, told me about available options comparing amongst different airlines. She made me aware that she has great customer feedbacks regarding most airlines in her sales portfolio, but there was a rather new airline in her portfolio with little feedback which would cost $1000 less than my already tight budget. I was impressed with her detailed research and opted to go with the least expensive airline and save a grand.

After our return from the trip, Ms. Momin followed up with calls inquiring about our trip experience, about our airline experience, etc. That was nice indeed! Throughout the process, I was greatly impressed with her professionalism. Her efforts shows she cares about her customers, something internet sites can't do. I will contact her for all my future air-travel needs, and I will recommend her to all my friends and relatives for their travel needs.

About the Carrier (China Southern Airlines):
Pros: Economy class seating in all four aircrafts of the China Southern Airlines we flew in our trip was very comfortable. Both (outbound and inbound) flights over the Pacific Ocean had virtually no noticeable turbulence.
Cons: Here in the United States, Chinese food (even Chinese fast food) is delicious. I expected that the Chinese airline would serve similarly delicious Chinese food to the international travelers. However, while in flight I found China Southern Airlines had only a couple of options for food and the food’s taste was awful to me. Making the experience even worse, unlike other East Asian airlines, China Southern's flight attendants were robotic, rude, and unfriendly.

"Brilliant! Brilliant! Brilliant!"

I recently booked a trip to Dubai with Ruvin Singh (Riya Travels). This was a vacation I had always dreamed of taking, so I wanted everything to be perfect. It was for a party of 4 individuals who had specific requirements, this made it very challenging to book the ideal trip. Ruvin worked diligently on this request and had to make numerous changes regarding dates, hotels, excursions and flights, however he eventually customized the PERFECT trip to cater to us all. Ruvin was extremely patient, courteous and displayed a high level of professionalism throughout our planning. Ruvin's attention to detail and dedication to finding the perfect trip, made this an AWESOME experience!! Ruvin set out to deliver Service Excellence and he did that and more. Thank you Ruvin, planning to book another trip with you in the future!!

"Excellent"

Extremely happy with the service and rates provided by riya travels . Staff is helpful and kind. Would recommend it to everyone

"Excellent service"

Very good experience with Ms. Laboni Momin. Quite prompt, helpful and provided best deal for me. Definitely wanna try again next time

"Great Customer Service from Sagar"

Sagar Yadav was very helpful and was very prompt in replying to my queries. Thank you for all your help.
Binny