"Amazing!"

Amazing products and super fast delivery. The whole process was smooth and fuss free and the variety of products is fantastic. My car smells amazing and the scented oil will last me for a long time. The aroma is rich and has filled my car with the most gorgeous scent. No more cardboard fresheners which last a week at best. Excited to try some different scents in my next order!

"Paid and no order received "

Ordered and paid for an item, no confirmation email, no product delivered but money has been taken. Have messaged using their online contact form and on Instagram and no reply. Will now have to raise a dispute with the bank 😡

"Low quality, wrong scent and no communication"

I have contacted Luxury Car Scent on 2 occasions and they've ignored both, I'm sure they'll reply to this. I ordered Ombre Nomad car diffuser, which smells nothing like the smell, I have the original fragrance. The product cap looks different to what was on their website and has perfume written on it. It will delivered by Etsy, which is not the company I bought from. It's a low quality product, something you would get free from a car wash. To verify, this is my order number: 5717

"Fantastic service from this business"

Fantastic service from this business. I've bought quite a few now and each time they arrive quickly and safely. The cars have never smelt better!!

"My car smells gorgeous now"

My car smells gorgeous now! Smell is strong but not overpowering at all. Easy ordering and fast delivery! I will be back for more.

"Excellent Product, Excellent Service"

I recently decided to treat my car to a little luxury with Luxury Car Scents, and I must say, the experience from ordering to enjoying the product has been nothing short of spectacular. From the moment the package arrived, I was impressed. The packaging itself speaks volumes about the care and attention to detail that Luxury Car Scents invests in their products. It was not only sturdy, ensuring the product arrived in perfect condition, but also beautifully designed, making the unboxing experience a real pleasure.

The delivery was remarkably swift, exceeding my expectations. I was pleasantly surprised by how quickly my order arrived, considering the quality and care evident in the packaging and the product itself. It's clear that Luxury Car Scents values its customers' time and satisfaction, from browsing their website to the moment their scents start enhancing your car's atmosphere.

And the scents themselves? Absolutely divine. But what truly sets Luxury Car Scents apart for me is their exceptional attention to the overall customer experience. The elegance of the packaging and the efficiency of their delivery are just the cherries on top of a very fragrant cake.

I cannot recommend Luxury Car Scents highly enough to anyone looking to elevate their driving experience. They truly understand what it means to deliver luxury in every sense of the word. A big thumbs up from a very satisfied customer!

"Gorgeous scent!"

Thank you for an amazing car freshener. My new car smells lush now!
Highly recommend. Brilliant customer service and fast delivery.

"Terrible customer service board line…"

Terrible customer service board line fraudulent… ordered items 6th feb still nothing received 15th march . Communicating via messenger one response from company saying evri tried to deliver which is not true as I was at home on the day it said tried as work from home and not now responding to my many messages even though asked for refund … do not order from these people

"Tragic quality"

The item completely different from the one shown in the photos, its very ugly, not stylish at all. Very poorly packed, looks tragic. Ordered it as a gift for a fiend, it was such a shame watching how ugly it looked like. On the shipping label its said that delivery was made by ETSY, so its cheep dropshipping product. DO NOT RECOMMEND!

"Poor Customer Service"

Ordered qty 2 diffusers, received only 1 and not in the style that I requested, I have emailed and left numerous private messages on Instagram asking for someone to contact me, unfortunately these have gone unanswered. Next stop will be to report to trading standards.

Updated response 17/03/2024
Many thanks for responding on Trust Pilot. I have checked Instagram and the logo corresponds with your website therefore I am happy that I have messaged the correct company. I have also replied to the email address from which I received the order confirmation, maybe this time you will have the courtesy to respond