Grafton Optical
Mike Richardson
"New upholstery for Frastema chair"
Provided new upholstery for Frastema testing chair. Very straightforward process, and excellent communication.
Fay
"The efficiency of the human touch"
I ordered these shields for my 80 yr old Mom. Totally messed the order up, rang in a panic, Rebecca missed my call, phoned straight back (on a Saturday afternoon!!) order was sorted. Then shortage in supply, had e mail & phone call keeping me updated. Sent parcel immediately & refunded the shortfall. So impressed with kindness & humans on end of the phone ! Thank you so much everyone involved. Fay
customer
"Excellent service"
Excellent service, quick delivery
Angus
"Very easy to order"
Very easy to order. Had everything I wanted.
customer
"Excellent"
Arrived on time.
Katy L
"Excellent Customer service"
Excellent Customer service. I placed my order and received an email a couple of days later saying that the item was out of stock but would be in stock again the following week. Once it’s arrived with them I received another email to say it had been dispatched. It arrived as expected. Thank you very much.
Jo
"Speedy efficient delivery"
Speedy efficient delivery. Everything securely packed and well presented
customer
"The order was efficient and on time"
The order was efficient and on time. The plastic cup of the heat cup was bubbled. It had heat damage.
Caroline
"Happy staff"
It's always nice to get such a friendly voice at the end of the phone. My orders are always dealt with promptly and efficiently.
Peter Brooks
"advice given worked well"
advice give worked well
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