"Had a call today to arrange a medical"

Had a call today to arrange a medical. Very helpful, very polite,

"Had a telephone call with AL5 .very…"

Had a telephone call with AL5 .very pleasant person to talk to,very helpful and very very professional .a asset to your company need more people like this on the phone

"Very plesant manner"

Very plesant manner, knowledgeable and helpful.

"Kind and Friendly "

Called and spoke to EH2 she was amazing. So kind and friendly! Thank you for all your help!

"I've spoken to TH8 assistant and was a…"

I've spoken to TH8 assistant and was a pleasure to do so. Nice, helpful and involved in what he was doing. I wish always have a similar experience in this circumstances.

"Great customer service "

SM7 did a lovely and helpful job at explaining to me what’s next to do. Managed to get the appointment closer to my home at a closer date as well. Well done to her

"ZS2 lovely to chat too"

ZS2 lovely to chat too. Great customer service. Felt listened too and provided a lot of information. Thank-you :)

"A very professional"

A very professional, polite and efficient service. I have felt up to date/informed about my case throughout with a timely resolution. Thank you.

"Spoke to LG1 (Leah)"

Spoke to LG1 (Leah). Had a full update and went on to further chase up some additional matters. Happy with outcome of phone call

"Great Experience"

Great Experience. I received a call, the colleague was knowledgable, friendly and helpful and made it very quick and easy to arrange what was needed. Thank you ZS2, great job !!