"I had ordered a pair of Celine Shadow …"

I had ordered a pair of Celine Shadow sunglasses. I accidentally ordered the wrong colour but realized right away. They put my order on hold no problem and got me the right colour that i wanted. Jennie who helped me with my order was super sweet and accommodating! i got my sunglasses the day after they were shipped (i live in Canada so it was surprising how fast they came) I will definitely order from this company again!

"Highly recommended"

Well selected, well priced. Delivery was super fast. OCO I will be back!

"Really good service above and beyond …"

Really good service above and beyond what is expected. Would recommend to any one

"Good optician, awful customer service"

Eye test perfectly OK - optometrist was good.
But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in a few days; was called 8 days later to be told they were ready for collection - but when I then went to the shop, it was closed (and always is on Mondays, I am now told )
Returned the next day, they can't find the lenses. Left alone in empty store for 20 minutes with clattering noise downstairs, then presented with excuses not explanations, with blame being placed on absent members of staff.
Insist this is resolved before I leave.
Eventually resolved after another 40 minutes with lenses found and an offer of compensation..

"Trusted Store"

Same day delievery, great customer service and I love my Glasses. I will be getting my next pair from them.

"Great customer service, great quality, fast delivery!!!"

Great service, great quality, fast delivery!!!

"Service"

Very efficient fast and good service

"Brilliant service"

Brilliant service in store and online. Will definitely be buying from OCO again. Sales assistant was very helpful and not pushy at all, the online process was also very easy to navigate and the option of same day delivery is great.

"Great and friendly service."

I booked an eye test on line and visited the store for advice on sunglasses and precription glasses. Great service during the eye exam followed by a run through of options. Very friendly and patient staff gave me great advice on frames and I left with a great pair of sunglasses and plans to pop back for my next pair of glasses. Amazing range of frames. A great store with great expertise and customer service. Thank you OCO

"Prompt response and great service"

Although I experienced difficulties in making payment at the web shop, their real time online CS offered help immediately and made everything goes smooth.