SimAbove eSIM
customer
"I was using e-sim in Singapore"
I was using e-sim in Singapore. Coverage perfect. Service perfect.
ECCO Akropole Riga
"Ļoti ērti un vienkarši lietot eSIM"
Ļoti ērti un vienkarši lietot eSIM. Apmierināta ar interneta kvalitāti un ātrumu. Paldies.
Reinis Kuršis
"My experience with this eSIM provider…"
My experience with this eSIM provider was absolutely fantastic! 🌟 They are reliable and trustworthy, offering great prices and excellent support. I've used their service multiple times and highly recommend them. Give them a try—you won't be disappointed!
Worked great in Switzerland.
Richard
"ESIM in Tajikistan functions well in city centre albeit after much downtime with Customer Service and Technical Assistance being spotty"
Purchased 2GB 15 day plan for Tajikistan for €15.50. Followed directions loading esim on Jan26 930pm GMT+4 before arrival in Dushanbe. Roaming switched on. No network in Dushanbe. Standard instructions for troubleshooting only to try changing password. Changed. No effect. (I would advise that they set up a dedicated webpage for trouble-shooting including, over time, adding country-specific information for various settings for android and iphone.) Contacted Customer Service through only channel: WhatsApp. (They do not have a live chat online. Can use infoatsimabovedotcom, to which I later availed.) After 12 hours whatsapping no response. Not even an acknowledgement of receipt of my complaint. 20 minutes after posting this complain on TP, I received a complaint acknowledgement requesting make/model of phone: Samsung S21+5G. I have to thank Trustpilot for providing a forum for negative reviews of services; otherwise, I believe I never would have gotten any response, or at least not any timely response, from SimAbove. Maybe just because their customer service is too thin as a start-up company to address, in a timely fashion, all the technical issues that routinely crop up in the tricky world of electronics. Anyway, I did get a few hours later attention from Elvis, who walked me through various settings over the course of what had to be more than one hour. Unfortunately, nothing worked. [Last time (May/June 2024) I purchased for Tajikistan an Airalo sim, which only worked about 1/3 of the time in Dushanbe.] Anyway, I appreciate the customer service, even if it had to be induced, and, indubitably, Elvis did his level best to help me. In the end, he concluded that the only recourse would be to refund me the price I paid for the non-functioning esim and to provide my next esim gratis -- a nice gesture, it has to be admitted, but one to which I am unlikely to avail. [For, I have not had a good experience with any esim except for Kazakhstan (Holafly). I find it cheaper, more reliable and more functional to get local sims for the countries I am regularly in (data alone plans are not enough). Better to avoid esims -- just too many electronic snafus can be encountered for them to be worth the money, compared to local sim plans in the country you are visiting, in most cases.] The battle appeared lost but my intuition told me to soldier on some more after Elvin had lifted the white flag of surrender. I changed the access point settings fron zet-net-mobile, which Elvin had mandated to vodafone. Voila. Mobile internet started working! About six hours of my time and four hours of Elvin's time was consumed in the truobleshooting endeavor but all's well that ends well. Update: I tested the coverage in central Dushanbe: it is good and the performance of SimAbove is certainly a lot better than the performance of Airalo had been in the spring when I was previously in Dushanbe so I am rasing the star rating of SimAbove by one star. However, I can also vouch that a local sim card is much cheaper with the added benefit of having a local phone number and being able to make/receive calls and send/receive sms's. Babylon's Plan Javoni-2 costs just 101 somonis monthly (about $9) with 100,000 MB of data, 100 minutes of calls (not including Babylon calls which are free) plus 100 sms's. To get it, however, I had to register with Tajiki Immigration (OVIR) which cost 240 somoni (about $22) so it is fairer to say that the first month of the Babylon subscription costs $31 or 30 euros. (Without registation a visitor can only get a tourist sim that expires after 10 days in Tajikistan.) Overall cost is roughly the same on a monthly basis but, as is typical of any comparison of esim with sim. cost per GB is much cheaper (50 times cheaper in this instance) using Babylon than SimAbove without even considering the extra benefits of a local sim. The only benefit of an esim over a local sim is that, after 30 days, without registration of the IMEI number(s) of the
phone you are using in Tajikistan, the handset will become inoperative for the local sim but may still work with the esim. [Footnote: A handset can only be registered if the market value of the handset appears on the site IMEIdotTJ and the charge is 14% of that plus $10 plus 50 somoni payable on the Dushanbe City bank app only. You cannot pay if you cannot receive an sms on a local number +992. BTW, if you do not have a local +992 number you cannot avail of the free WiFi at the Dushanbe airport. I observed no kiosks selling local sims at the Dushanbe airport.]
Anete Spike
"So easy to use"
So easy to use. Perfect service. All information what you need is already on the page. Everything also works perfect!
AGRIS VITOLS
"Very good company"
Very good company
Ludmila Scegoleva
"Es gaidu latvieshu valodas apkalposhanu…"
Es gaidu latvieshu valodas apkalposhanu un pecapkalposhanu
Reinis Kuršis
"I would recommend this service. "
Used this service for the second time. It's easy to use, understandable, and offers good prices. I will probably use this service again on my next trip.
Frederiks Posipaiko
"Good prices"
Good prices, easy activation.
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