"excellent services"

excellent services

"A quick turnaround on assessing…"

A quick turnaround on assessing documents once the valuation was returned. The valuation took a while to get booked in but this was not down to Foundation.

"Overall the process was very easy and…"

Overall the process was very easy and stress free. Simple process for the application, underwriting was quick and the valuation came back promptly.

"My first time using FHL"

My first time using FHL for a client limited company BTL and despite my initial reservations everything went better than expected.

From the ease of discussing my clients specific case to ensure it fits, ability to review declined DIP (due to incorrect entries on Equifax credit file) and ability to overturn, relatively smooth application process with a user friendly system, ease of submitting associated documentation and keeping the required documentation request reasonable and not asking for the kitchen sink like some lenders.

Overall the process was very easy and stress free.

Only point stopping the 5 star is the inability to physically speak to the case handler (unless they call you) and having to wait for them to pick up your note from the online system. However this did not cause to much of a probem

"easy to work with"

easy to work with, clear updates and ability to speak with team, no delays with processing or decisions, overall excellent

"Speedy underwriting "

Simple process for the application, underwriting was quick and the valuation came back promptly. Small query over the use of the property, but you listened to what I said and made a mortgage offer immediately after.

"The staff here are very helpful"

The staff here are very helpful. No long wait for calls to be answered and no feeling of being passed around departments - the person who answers takes ownership of each enquiry.

"Job well done"

The process was straightforward, it was fast, uncomplicated, not excessive shopping lists and clear communication.

"I believe FHL have an excellent team to…"

I believe FHL have an excellent team to support brokers and getting through some tricky situations that require a certain amount of holistic and sensible approach.

"Great flexibility, broker support and processing time"

Great flexibility, broker support and processing time. An excellent lender. Highly recommend