"Spam filters were blocking emails - great customer service"

Great experience - great customer service!

"I was able to talk with Brian and…"

I was able to talk with Brian and explained what we were looking for and he proptly sent me a quote on 2 of these awesome laptops!

Well done Brian!

"When ?"

I placed my order on Tuesday 12/20 . An order # was generated and my card was charged. I paid for expedited shipping to get the product during the holidays.. It is now Friday afternoon on Christmas eve and the order is still noted as "awaiting fulfillment". I have made several unsuccessful attempts to contact the company via phone and chat. Basically, the company has given no indication on when the order will be fulfilled. Neither the phone message nor the online ordering information indicates holiday hours. I understand delays. However, this company must recognize the need to inform customers of such PRIOR to accepting payment and particularly when accepting payment for expedited service. In general, I'm am very disappointed primarily due to Tough Outlet's failure to timely inform and the elimination of my ability to make alternate arrangements.

"Professional noteworthy attitude"

I wish to take the time to let you know that Brian, the Tough Outlet Sales Representative for order #13751, provided excellent service. His professionalism was noteworthy. Brian is your Tough Outlet Sales Representative for the Southern California Branch. Thank you.

"Very Satisfied and enthused to share my experience"

Quick answer when I called. Brian was knowledgeable and gave me the information I needed. Did not try to over sell me.

Provided me with detailed information that was understandable to a non "tech guy." Furthermore, allowing me to make a sound decision on the product I needed.

"great service & sales per Brain"

great service & sales per Brain

"Great Service"

Great customer service helping find the right computer for our needs.

"Helpful and well informed"

Helpful and well informed. Definitely a return customer.

"Five star customer service"

Ordered multiple items though TOUGH OUTLET. Brian and the T/O team are top notch. Very professional, responded quickly and very efficiently to our companies needs. Truly impressed in the day of customer no service. They have all my future business. FIVE STARS!

"Top Notch Service"

The ease of contacting a live person and the knowledge level of the person regarding the toughbook was exceptional. (Thanks Brian)