"Overpriced, cheaper elsewhere"

Overpriced. Thankfully they were lacking my size in shoes, jeans and trousers so I went online and searched for them. To my surprise they were cheaper and the items I purchased were overpriced too. Had I bought everything from there I wanted I would have been £145 out of pocket!

"Customer service is first class"

Customer service is first class. I had a small issue with some buttons being missing I was offered a free of charge postage label to return the item even though I had worn this once. I asked if I could just have the buttons sent as I loved the top. The buttons were sent out within a day. Nothing was too much trouble. They responded very quickly to me email too. Thank you so much for your excellent customer service it’s really appreciated. Would thoroughly recommend the Dressing Room

"A fabulous find"

A fabulous find! Lovely boutique with lots of choice from casual and comfy to smart and dressy. Lovely friendly service and staff were happy to help and advise! Will be back!

"Great stockist for Ortigia perfumes"

I always buy my Ortigia perfume from this shop as it's usually very competitive. It also always comes wrapped beautifully in tissue paper and a gift bag! The customer support I spoke with recently was very understanding and kind, she helped me in replacing a faulty product without any fuss.

"Horrible"

Horrible. I searched for a particular pair of shoes and found them in my daughters size at The Dressing Room Boutique. I checked website for returns. It says RETURNS + exchanges (within 14 days). Shoes did not fit. I initiated a return only to be told after emailing in frustration that they only offer store credit. Very very DECEPTIVE. They refuse to communicate further. BEWARE. Awful!

"I have ordered for the first time and…"

I have ordered for the first time and am happy with the service. A lovely boutique with a really good website and advisors. Definitely would recommend to buy from x

"Love"

Love! have bought jeans and trainers and knickers here - love shopping from independent retailers who work so hard for their money.

"Wanted new Veja trainers but couldn’t…"

Wanted new Veja trainers but couldn’t find in usual shops so ordered from the Dressing Room. I’m wary of online retailers I haven’t used before but trainers arrived quickly in beautiful packaging- trainers are perfect. Very pleased 😃

"Really snotty sales assistants"

Really snotty sales assistants. Come across very judgemental. Need a lesson in customer service for all types of customer, not just those that look and smell like money.

"Absolutely terrible"

Absolutely terrible, ordered 3 weeks ago never even sent a confirmation email until I chased a week master and now 2 more weeks the delivery is still in transit and done nothing but money taken as soon as payment made.

No response from anyone contacted 3 times now, have even called today and no answer left a message.

One of the worse customer experiences I have ever had