"Great company"

Great company. Do what they say every time. Prompt Drop off and pick up for our church fun day. Pleasure to deal with. Will use again.

"Ordered a childrens bouncy castle for…"

Ordered a childrens bouncy castle for the bank holiday. The team were great, bouncy castle clean and worked great. Will be using again. Great communication via email aswell.

"Really happy"

Really happy with product, service & delivery would definitely recommend & will be using again!

"We used SJ’s leisure for our sons 3rd…"

We used SJ’s leisure for our sons 3rd birthday and the team were very professional. They rang when they were on their way and on collection. The weather was awful so we kept the bouncy castle overnight and they let us have it for most of the morning so he could play for a few hours.

"We always hire our bouncy castles from…"

We always hire our bouncy castles from SJ Leisure as they always offer a friendly and reliable service that is second to none. The quality of their products is always excellent and I would have no reservations what so ever in recommending them to anyone!

"Another fantastic SJ Leisure party…"

This is the second time I’ve used SJ Leisure and certainly not the last!
I ordered the assault course bouncy castle, it arrived at the time we agreed, it was clean, the staff who inflated it were polite and courteous. The collection was equally as good.

I would highly recommend this company, they have a huge variety of choice for parties and brilliant customer service.

"Totally ruined by awful customer…"

Totally ruined by awful customer service.

Great communication before the event with a very helpful man called Ian.
Great service by a young lad who delivered on the day (wish I had got his name)
Totally spoilt by such an aggressive guy called Ste I spoke to when the wrong ball pit was delivered.
Told me half an hour before the party was due to start that they would be packing up the bouncy castle and taking it all away when I questioned why the wrong item had been sent!
No apology or explanation just threats to pack up and take away, not what you want to hear just before your child’s birthday party is about to start!

Just a phone call or an email to let me know something different was going to be delivered was all I expected.
Such a shame as until I spoke to this rude person the rest of the service was great.
A room of 80 guests who all now know which company not to use all because of 1 person

EDIT:
As it’s not possible to reply to the company reply below I will add here
How I wish in this situation I had recorded the phone call
Not once did I ‘demand a refund’ I did ask why I hadn’t received an email or phone call to let me know in advance. The answer I got was no one answers the phone these days so we don’t call. Funny as I had so much email communication, just an email would have sufficed.
The delivery guy offered me £15 off which I accepted, the guy on the phone told me I would not be getting a refund it was take it as it is or have it packed up.
The delivery guy also told me it was ‘weeks ago’ the one I had booked was damaged, not last weekend as you are making out on the review.
Just a call or email in advance would have been all that was required.
Good customer service costs nothing, a shame 1 persons actions ruined the whole booking for us

"Top Service"

We hired the unicorn bouncy castle / slide this weekend for our little ones 2nd Birthday. Absolutely top service from start to finish. The delivery and collection guys came exactly when they said they would. The bouncy castle itself was clean and very well maintained. All in all a great experience. This is the first time we have ordered anything like this and there are an awful lot of others out there but I would use you first every time. Thank you.

"Highly recommend this service"

Highly recommend this service! Reliable and the bouncy castle covered everything, even when it rained and a non slip mat on the floor. My son was made up with the dinosaur bouncy castle. Will defo use again! Thank you 😊

"Highly recommend"

Amazing service. So friendly to speak to and arrange. The set up was fab and nothing was too much trouble. Very competitive prices. Would highly recommend.