"5/5 excellent job and customer service"

Very pleased with the recent work Ben did with the graphics to our van, it looks excellent, everyone that's seen it has given us such positive feedback - thank you Ben.

I've been using KitUout for a few years now ordering embroidered and printed workwear, its always delivered on time and at a good price.

"AWESOME!"

I am new to the exhibition side of business, so was naive to a lot of things! I spoke to some lovely fella called Ben who talked me through possibilities. I ended up ordering 3 banners with my choice of artwork. They drew up some proofs and sent me the final result. Stunning! They then arrived and I was more than bowled over. They are beautiful. Superb company.

"Excellent"

Bought a bannerstand from these, great value for money, brilliant print quality and outstanding customer service. will definitely recommend these to anyone!!

"3rd Time Unlucky"

My company wanted some pull-up banners for our exhibition stand at the Lincolnshire Show 2012.

We came across Kituout, and were very impressed by their prices. In fact they seemed too good to be true.

With this in mind we ordered 1 ‘pull-up’ banner which arrived before its due date, and was excellent in quality. So impressed, we ordered another two the same day. They again arrived on time and were excellent in quality.

We then talked about having 8 ‘A1’ and 2 ‘A0’ posters produced on vinyl for the show and agreed a price, paid for them, and awaited their arrival.

Third time unlucky! They never arrived. This meant we were stuck a day before the show, and had to quickly make alternative printing arrangements, or end up exhibiting at the show with no marketing material.

We made some enquiries and discovered that Staples could produce the ‘A1’ posters, but not the ‘A0’ size. So we supplied our original in-house designed artwork to Staples and let them produce the ‘A1’ posters.

We resorted to printing the ‘A0’ posters in-house on 18 ‘A4’ sheets and joined them together using magic tape. It worked from a distance!

When requesting a refund from Kituout for the material we did not receive, we were ignored for ages. Then we had our integrity questioned because they saw pictures of our stand on Facebook.

Despite us constantly ringing them in the days leading up to the show asking when we could expect delivery. They saw the posters on our display boards and assumed it was their product,

So we sent them a copy of the receipt from Staples dated the day before the show for 8 posters. We also supplied “close up” photos of the ‘A0’ posters, clearly showing the joins between sheets. Finally, as the Kituout products were going to be produced on vinyl, we ripped one the Staples posters to show that it was printed on paper, so it could not be their product.

After sending all of this proof we have got the silent treatment again despite waiting nearly another 3 weeks for a response

Kituout seem to think that proof of “postage” is good enough to excuse the lack of “postal tracking”. A service that people expect these days, especially when as a customer, we are paying the p&p.

I have tried to be as fair as possible in this review.

I am disappointed that a company that produces quality printing can let themselves down so badly by not sending customers’ orders by registered post, and, when it is proven that things have gone wrong they bury their heads in the sand rather than deal with the problem.

"Fantastic service, fantastic products"

My company recently ordered embroidered hoodies, polo shirts, mugs and banner stands and we are very happy it all!
The service was friendly and helpful with quick turn around times.
The products are great value for money and the print quality was superb. Will defiantly be using them again!
Thanks guys!

"Kituout Put customer back in customer service"

Customer service is so important when dealing over the internet with unknown people and companies - Kituout's was excellent. I made a mistake with my artwork kituout went out of their way to help me sort a solution. Excellent and on top of that their banners are fantastic and great value for money. Thanks so much. Just need a good show now!

Mark Thompson - Discovering-Our-Countryside.co.uk (video-edge)

"Excellent banner stands."

Excellent quality banner stands and shipped very fast. Ordered early in the week, was printed and delivered by Thursday. Swift and friendly correspondence from Joe.

"Right Product, Price and Grate Service"

I did not expect to receive the banner as quick as i did, as I thought I would have to collect it given the times I need it for before the bank holiday weekend but thank you to you and your team over there at kituout. The Banner looks really good and We are all happy with it, the print came out really well even with all the colours we used where other companies had turned us away, The finish is really good grate service from Joe, will use these guys again.

"Perfect!"

Kituout are very efficient and the quality of the products is great. A quick turn around and friendly service is provided, great prices and overall very happy customers! Highly recommended!

"EXCELLENT SERVICE FROM JOE@ KITUOUT.EU"

Very fast turnaround for my small quantity embroidery job.

End result is far better than I'd hoped.