"I paid £99 on 29th March 2025 …it says…"

I paid £99 on 29th March 2025 …it says that this fee includes a tracker collar for my pet…It is now 7th April and it had not arrived and there had been no contact from this company despite me sending 2 email enquiries!
I feel like they have my money and that’s all they care about
I will be sending another email asking for a full refund and cancellation of my subscription
It seems that customer service is a thing of the past!
Very unhappy

"Bullies and liars that are just after money."

My puppy was microchipped with animaldata before I got her. Since then they've sent multiple bullying and harassing emails saying "(Puppy's Name) Is STILL Not Registered In Your NAME" and that it is illegal for me not to register her and that I will get fined etc etc. Their plans are stupidly expensive compared to others. I tried to register her microchip with another provider but they can't do it while she's still registered with AnimalData who are insisting I pay to have it deregistered. Just a bunch of money grubbing nasties.

"AVOID"

Unfortunately the owner of this business is a disgusting, hate-filled individual who uses social media to try to bully people, make sweeping (and inaccurate) statements about gender, and generally make people uncomfortable. Best to avoid

"would reccomend "

very fast and effective customer service, can't fault it at all

"Really easy to use database"

Really easy to use database, quality products

"Always easy to get hold of and quick to…"

Always easy to get hold of and quick to sort any issues

"Great professional company"

Great professional company, can definitely trust holding my data and that of my customers.
Animal Data are always happy to help with any queries I may have.
As a qualified implanter, they send out additional chips quickly, always packaged well.
The portal is good and easy to navigate.
No complaints whatsoever!

"Easy switch "

Process of switching our microchipped puppy into our name was quick and straightforward. Vet confirmed chip was active.

Thanks Animal Data 👍🏻

"It was very easy to register my cat"

It was very easy to register my cat, I had no issues even when paying with a bank outaide UK. I have nothing to complain about even if I really wanted to.

"Quick response with the customer…"

Quick response with the customer service online chat. Easy to register too.