"Very Poor Customer Service and Refund Policy"

I purchased the plugin "CM E-Mail Registration Blacklist" since it wasn’t possible to test the free version, as I specifically needed the "whitelist" feature. Additionally, I overlooked that it was an annual subscription.

I felt confident making the purchase because they offer a 30-day refund policy, but unlike reputable companies, it seems you cannot cancel your purchase with Creative Minds.

I am accustomed to software developers allowing customers to change their minds and issuing refunds without issue. But not this time.

When I wanted to cancel the purchase because their plugin didn’t meet my needs, they refused to refund my money, claiming that I had "violated" their terms. They alleged that I had downloaded their plugin on two different IP addresses.

However, I cannot get an explanation of how it is possible for me to download their plugin on two IP addresses within 13 minutes and with a distance of 382 kilometers between them.
It is clear that there is something wrong with their data, which is concerning in itself.

Since it became evident that they refuse to refund my $37, I tried to make the best of the situation. But even with their own developer skills, they cannot make the plugin do what I need it to do.

So, we end up where I initially realized: the plugin does not meet my requirements and is therefore worthless. A complete waste of time and money, and a truly bad experience.

With such poor customer service and refund policies, I cannot recommend anyone to purchase from them.

"Don't Buy CreativeMinds wordpress plugins as they sell crap"

Firstly, they do not have a free demo with limited features to test the product; secondly they do not entertain refunds at all because they know that their products are nothing but scrap.

I bought CM micropayments wordpress plugin along with an addon costing $98. Immediately, after download and installation, the plugin failed to active; I checked deactivating the all other plugins and manually tried to activate on database everything failed. Then I realized this is a total scrap which is poorly coded.

I requested refund via PayPal, without activating my license or using it seller turned rude rather issuing a refund.

Don't buy this scrap.

"Very lousy refund policy!"

I bought a plugin to use for my wordpress site. Upon installing it and trying it, I found out that it would not fit my needs, as the source I was trying to read didn't match the plugin.

I wrote to CreativeMinds the same day, asking for a refund, because I couldn't use their product. They refused.

So be sure to read their lousy refund policy, and hope that the plugin you buy match you exact needs!