"WORST EXEPRIENCE EVER"

Very disappointed. Bought 2 surfboards. Slow delivery and on arrival 1 surfboard was broken. Because I did not check the right box with the delivery man they do not want to refund. LIARS. They claim to give your money back without questions asked. VERY VERY VERY BAD EXPERIENCE: WILL NEVER BUY AGAIN.

"Such a shame they're so lame"

Such a shame they're so lame! I ordered a board sock for a trip. A week passed with no shipping info or contact. I then emailed and whatsapp'd, no response. The next day I phoned, no response. A day after this I call on whatsapp, no one picks up. Then I receive a whatsapp message saying they do not have the item in stock... 11 days after I made the order! I am about to go on a trip and specifically ordered it for the trip. What a joke. Yes mistakes happen from time to time but this is just lame. Then when I asked for a refund they gave me the cold shoulder, did not respond and ignored my messages. Thankfully I paid with paypal who refunded me.

"I ordered 2 weeks ago and have still…"

I ordered 2 weeks ago and have still not received my order. They have promised delivery the day after twice but not shown up. Now they have stopped responding.
The item I bought were shown as in stock on the website and with 2 days delivery time. Then they contacted me after 3-4 days and said that the items wasn't in stock. They offered me another much more expensive product (no discount offered which would have been normal when they sell something as in stock when they don't have in stock). I paid the extra difference but haven't had any delivery yet. They are telling me they have shipped the item but they can't give any tracking number or tell me where it is. They told me it was shipped on Monday and was going to be delivered on Tuesday. Nothing arrived, then it was going to be delivered Wednesday, nothing arrived. Then they stopped answering and are not giving any info. I see on the reviews here that this has happened to more customers. I wish I had read here before I bought.