"Excellent value for money hire car…"

Excellent value for money hire car service at Menorca airport. Have used Ownerscars twice yearly for the last 5 years. have not experienced any of the problems expressed in other reviews. Yes, you do get transferred by shuttle from airport car park to their offices a few minutes away. Have only had to wait less than 10 mins for the service. Staff always helpful and polite. Conditions of service and expectations are explained fully on their website when making the booking. The car we were offered was an upgrade on what we ordered, which is pleasant and not unusual. I would certainly use Ownerscars again and plan to do so.

"Sehr zu empfehlen"

Ein sehr zu empfehlendes Mietwagenunternehmen. Die Vermietung beginnt mit einer sehr freundlichen Dame des Shuttleservice. Vor Ort ebenfalls freundliches Personal. Überrascht war ich, dass ich (statt des in Aussicht gestellten Toxota Aygo oder ähnlich) einen komfortablen Hyundai i20 erhielt mit einer Austattung, die keine Wünsche übrig gelassen hat. Ein herzliches Dankeschön an Owners-Car.

"Car received was filthy and had not…"

Car received was filthy and had not been cleaned inside or outside during covid peak. Car also did not have a full tank of fuel (roughly 3/4). Upon returning car, they found a scratch on 2 doors (not done by us) and we were charged €350 to "repair". We were told that it had not been the first car that week that had come back with scratches so is a possible scam by the company itself or external party. Either way, not a pleasant end to our vacation through no fault of our own.

"This company (in Menorca) is incredibly…"

This company (in Menorca) is incredibly slow and badly organised. We waited an hour just to be picked up from the airport to go to their offices - a journey which should only take five minutes! Instead, there was chaos at the airport pick up, with multiple queues in different places and no-one in charge of what was going on. Everyone was confused. The queue for the "premier" service, where you don't need to go to their office because they drive your car to meet you at the airport, was just as bad. When we arrived at the office we still had another wait... In total, this company wasted approximately two hours of our time. Time that we could have spent enjoying our holiday. Please don't waste your time with this Owners Car.

"Horrible"

Horrible. Firstly no signs or information when you exit the airport. Spent 30 minutes trying to find their obscure shuttle bus. When we got there, told we can’t pay the deposit with American Express or debit so ended up being forced to pay £100 for insurance. Lesson learnt, won’t use a cheap company again. Will also watch out for the fuel deposit as per other reviews.

"Following on from review about fuel"

Following on from review about fuel - exactly same thing happened to us 5/8/19.
Didn’t use car much but did return full. Couldn’t physically get more fuel into car - overpaid at pre pay filling station and had to go back in get refund.
Fuel gauge was 100% full. Only a couple of minutes from hire return office.
Told everything was fine and I would get refund to my card within 24/48 hours.
Refund for fuel was minus just over €15.00.
The car was full ! I’m not bothered about the money BUT I am bothered about being ripped off !
Pink return slip which was given to me was a very faint duplicate and wasn’t clear, had a few numbers on it but could hardly make out what they were. since returning I’ve examined the form again- there’s a bit with 718 in a box ( this was actually 7/8 ) that’s what the guy wrote down for fuel. He got me to sign form and omitted to tell me that in his judgement fuel wasn’t full. However it was 100 % full! I’m not looking to cause trouble for this company but there is something very unpleasant going on.
I should have taken a photo of the dashboard - the fuel gauge was showing a tiny bit over 8/8. Initially paid €76.20
Refund to card was €61.00 - I’m no maths teacher but €15.00 isn’t close to an eighth of €76.20. Will be interesting to see how many reviews mention a similar issue.
Sent 4 messages to company but no reply.

"Paid a fuel deposit but so far only received half of this back despite returning with a full tank"

Would of given a 4star but paid £62+ fuel deposit and I have received only half of it back despite returning the car with a full tank. I have contacted the company but I am still waiting for their reply, let alone getting the full deposit back. The car itself was beautiful, though would have been really useful to have been shown around it particularly as it was late at night when we arrived to pick it up. Sorry Owners cars I am unable to recommend you due to the hassle of getting my money back.update: when I dropped off the car the owners car representative said everything was fine. He then gave me a receipt which apparently, according to O.C showed I returned the car 5:8. Beware of this scam. If you do use this firm then you really do need to take pictures etc and take time to check your receipt before leaving the premises. Will never use them or DoYouSpain again. Disgusting behaviour all for the sum of £30+ gain

"Based on my personal experience I can…"

Based on my personal experience I can highly recommend Owner's Cars. I rented a car with them in May 2019. On the first night someone scratched rear bumper of the car, pretty heavily, but only the bumper. On return they ignored the scratches and everything went just fine. Very nice guys.

"Todo bien excepto..."

El precio (incluido el seguro a todo riesgo y entrega en el aeropuerto de Mahón) muy bien. El coche no estaba todo lo limpio que debería y apestaba a ambientador. Con los días, dejó de parecer un baño portátil. El resto muy bien.

"Very pleased with Owners Cars at Mahon…"

Very pleased with Owners Cars at Mahon Airport. Shuttle van ready outside the terminal, no waiting at all at the desk and nice clean car ready for us (with free useful beach parasol too!). Returning process also very smooth and helpful and friendly staff. Perfecto!!