"The best after sales service I have ever had…"

I damaged my Jennie loco while adding the combination link upgrade. i contacted Roundhouse and they sorted it for me. Words can’t say just how helpful the team at Roundhouse are. Based purely on their after sales service I would recommend them to anyone looking to purchase a 16mm/G45 steam loco.

"Always very good quality"

Always very good quality, the best.

"Fantastic products and awesome customer…"

Fantastic products and awesome customer service!

"Extremely friendly and a great service!"

From the extremely friendly voice on the end of the phone when making an order to receiving the loco, Roundhouse make the process of buying a loco a pleasure. Thank you!

"The best company for customer service"

The best company for customer service. Apart from wonderful products, they're direct and answerable to questions and a great place for spares and information.

"A first rate company and products!"

Roundhouse products are superb and the staff are fantastic. If you need help, support, parts or whatever I found that they couldn’t be more accommodating. Nothing is too much trouble. I have four of their locos and wouldn’t hesitate purchasing another.

"High quality products and service"

High quality locos and even higher quality service from the chaps in Doncaster.

"First Class Service!"

I've recently completed a locomotive kit and the help available was second to none. So good that I went and started a second one!

"Roundhouse can pride itself on it's…"

Roundhouse can pride itself on it's customer service, nothing is too much trouble for them, they are very happy to spend time answering questions to help out potential and existing customers. Can honestly say I don't think I've ever bought anything from any company that came close to the care and dedication of the RH staff