Aspect Windows (Western) ltd

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Aspect Windows (Western) ltd

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James

5.00/5.00

"Delighted with the service and quality from Aspect Windows"

We were delighted with the service and quality that we got from Aspect Windows, from the excellence sales team, to the surveyors, fitters and after sales team. This is a very professional but very friendly company in whom we had total trust. We were really pleased with the Origin Bifold doors fitted, and would recommend the product and Aspect Windows to anyone!

11/09/2019

Nick Chapman

5.00/5.00

"Aspect Windows were great!"

Aspect Windows were by far the best company that we considered for our new-build project. They were really helpful when it came to the complicated decisions about the various types of windows and doors. The products were delivered and fitted on time and with the minimum disruption. The price was good and we are very happy with the end result.

01/07/2019

S. Camborieux

3.00/5.00

"Faults get a long time to get fixed!"

Update June 2019:
After 9 months, the problem finally got resolved and my floating corner bifold windows are operational. It was partially an installation alignment problem and mainly a design fault from Origin; shame that I had to leave online reviews for my case was escalated to management and get resolved.

Previous review:
The initial contact was great, they offer an excellent product range at a very competitive price. We were extremely happy with the product and the installation team did a great job. No problem to move the date to match with our builder progresses.
However, after 6 month installed, the system developed a fault and Aspect windows (combined with their supplier Origin) have not been interested in fixing the problem, passing the blame from one to an other. It has now been more than 8 months that I have a faulty corner post, a door that doesn't close properly.
Poor customer service, they do not get back to you for weeks and when they do it is just to postpone for an other few weeks/months.
So the initial sale was great but pray that you don't have a problem or it will never get fixed!

11/01/2019

Mike

5.00/5.00

"Job on time and to budget"

Job on time and to budget. Staff on site were very helpful.

14/05/2018

Dr farr

4.00/5.00

"Really good at what matters:the careful…"

Really good at what matters:the careful installation of great windows. The installers took time and trouble to ensure the finish was excellent. A vast improvement to our property.

06/04/2018
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