"Good customer service"

Good customer service. No pushy sales. Sales assistant knowledgeable about the product

"Choosing a bed made easier with Chloe"

The help and advice we received from Chloe made choosing a bed a relaxing experience, we felt we could take our time, and she answered all our questions very professionally.

Fantastic service

"A great experience in buying a matress"

A great experience in buying a matress. Carolyn was very helpful and gave us advice when we asked for it. She had great knowledge of the mattresses and found us one with a firmness between two others we had tried. She also respected when we wanted time to lay on the matreses and discuss between ourselves. Thank you for helping us find the perfect matress.

"We found the whole experience a joy…"

We found the whole experience a joy ,and the shop assistant Tessa was very helpful

"Very helpful x"

Very helpful x

"AVOID"

PLEASE AVOID. They do not answer emails. They do not answer online chat. They do not answer the phone. But they still take your money? It seems other people are also having the same issues. I've contacted my bank for a refund. All you get is an auto email saying someone called "Georgia Redding" has been put on annual leave and will be returning to the office on 25th September 2024? Doesn't sound good, maybe the company is no longer trading. Still taking people's money though and promising 1-2 working day delivery and arrival before Christmas.

"Excellent service"

Excellent service! I emailed to ask if the item I wanted to purchase was in stock as I had been let down by two other online retailers who ended up cancelling my order as they didn't have it. Stevensons replied straight away saying they did and would send it out straight away. Excellent customer service, communication and super fast delivery. Thankyou so much. I will definitely be ordering from you again.

"Your sales lady was very good."

Your sales lady was very good.

"Helpful"

The staff in the bed shop were very helpful, and we made a good purchase

"Simply Great"

Found a lamp to match one I already had but had sold out everywhere else. I ordered it and it arrived so quickly, despite Christmas delivery chaos. Was exactly the same as one I already had and I love the fact that it's a family business. Thank you so much!