"The Cars are great but the reception…"

The Cars are great but the reception could be better.

"Excellent in every way!"

Excellent in every way! Extremely friendly customer service (our agent's name was "Me"). Perfect rental, no issues at all. We were very careful to sit on towels after the beach and brush off sand so the car would look nice upon return. The agent showed us how to download an offline map on our phone, and also gave us a paper map. He also recommended some good beaches. Great location right by the cruise port! HIGHLY recommended!

"Duidelijke afspraken"

Duidelijke afspraken. Nette auto, vriendelijk personeel

"huren auto"

na aankomst bij de luchthaven van Hato werden wij opgehaald en binnen enkele minuten waren wij op de plaats waar de huurauto stond geparkeerd. alles was keurig en snel geregeld.
bij het inleveren hebben wij de auto voor de hoofdingang van de vertrekhal kunnen parkeren. ook dat was eenvoudig en keurig geregeld. geen wachttijden.

"Amazing car rental experience "

The service was great 👍🏻 it was efficient, and easy to deal with. I wish all car rentals were like this.

"Everything as promised"

Everything as promised.
Car was very good, Check in / Check out very easy. Very convenient is the pick up and return directly at the Cruise Terminal. Clear recommendation.

"Great Service, right at the Cruise ship Terminal, Clean good car, easy Return, great communication "

Great Service

"Pefecte ervaring gehad met SmartWheels"

Pefecte ervaring gehad met SmartWheels. Ondanks dat we vertraging hadden met onze vlucht, we landden om 22:30 in plaats van 19:30, stonden de mensen van SmartWheels voor ons klaar en werden we opgehaald, nadat we een WhatsApp berichtje hebben gestuurd. De auto voldeed volledig aan de verwachtingen, was schoon en prima in orde.

Ook het uiteindelijk inleveren op de luchthaven verliep soepel.

Dank voor de goede service!

"The customer service of the person who…"

The customer service of the person who served us was terrible, due to a confusion with the full fuel of the car we asked her that she allowed to we go and top up the fuel but she threaten with not allowed us to out the baggage if not pay $30 (very, very expensive amount because the car only had pending a little fuel approx. $5), so we have MUST to pay due to comments of her, she did not listening and we feel uncomfortable and scared with the threaten of her.
Please teaching your personal of the good attention with the costumers.

Hotel Mangrove beach Sunday December 15th in the afternoon aprox 2pm.

"They were very professional and…"

They were very professional and helpful. We walked in from the cruise ship (1 min walk) and although we didn’t have a reservation they found us a car at a very reasonable price. The whole pick up and return process was made easy. If you are on a cruise you should use them!