"very happy"

placed order and received very quickly. really useful to use these tablets to test if the water softener is working as it should. very happy and would recommend and definitely use again.

"great service"

great service, thank you.

"Highly recommended service and product."

Have used this product many times in the past. It gives very accurate reassuring results and would highly recommend it.

"No tracking number provided"

No tracking number provided, the Royal Mail order number does not appear to be a tracking number either although the order states "Royal Mail: tracking" as was requested when the purchase was made.
A full refund and an apology was received from SimplexHealth, and they have updated their ordering system accordingly. I feel that it is a very fair result.

"Problematic colour matching"

I found the colour matching for all of these tests problematic, and in several cases was unable to find a sufficiently precise correlation between the colour obtained from testing my well water sample and the various colour charts.

The most concerning was the pH - hardness test which appeared to show exceptionally high alkalinity and Ca; when I tested the local tap water the results were exactly the same… to me it seems unlikely that the local tap water is highly alkaline and i know from observation that it is not especially « hard ». So I now need a more accurate test for pH and Ca.

Can Simplex assist me with this ?

"Item as described quickly delivered at…"

Item as described quickly delivered at a competitive price

"Requested item arrived in good time"

Requested item arrived in good time, and had simple and easy to follow instructions.

"Excellent product"

Excellent product, good price and superfast delivery

"Good product received quickly."

Good product received quickly.

"On time"

On time, test used and result came up as what I expected.