"Aucune réponse à mes mails lors de mes…"

Aucune réponse à mes mails lors de mes demande de retour.
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"Really impressed with these guys"

Really impressed with these guys. I placed a pre order, within a couple of days I had an email advising this would unfortunately not arrive before Christmas and if that was okay.
It was a Christmas present so I needed to cancel, I was offered alternatives which was a nice touch and swiftly refunded as we were set on our original order.
Will definitely order again from you when the need arises.

"Avoid this company at all costs"

Avoid this company at all costs. This company sent me a broken cot
Replying to the comment back,
The cot was lost in transit with your delivery company you used so was not my fault. You also told me you wasnt returning the cot to me because it was broken just wanted to keep my money and the cot also. Terrible company and i know other people who have had issues with this site so i will tell them to also leave there reviews of there problems so more people can see when thinking about ordering. I was told if i returned cot they would send me the white cot i wanted so i wouldnt of damaged the cot as there was no issue i thought the company was going to do as they said.

"Excellent service and quality"

We decided to order the Lillian
Cotbed and it is perfect. Delivery arrived sooner than expected. Quality of the cotbed is of such a high standard. Theres also a pullout drawer which can be used to store additional items. The cotbed was so easy to assemble as the instructions were great and easy to follow. My baby already loves his new Cot. Couldnt recommend Baby Snooze enough.

"Excellent customer service ordering my…"

Excellent customer service ordering my cotbed from Baby Snooze! We received expert advice when choosing which cotbed to go for as there were so many beautiful options! We decided to go with the Lillian Sleigh cotbed which completely exceeded our expectations. It has a beautiful sleek design and a pull out drawer for storage, which there can never be enough of! We were kept up to date with regular updates on the delivery and the instructions were simple to follow to build. The quality of the mattress is also impeccable and the best we have seen. Thank you for such a smooth customer experience Baby Snooze!

"Perfect product with extremely…"

Perfect product with extremely outstanding customer service. Definitely suggest.

"Thank you for the support and help"

Thank you for the support and help. Amazing customer service will definitely be a customer again.

"Excellent Quality"

Excellent Quality

"Poor customer service"

Answer the phone, reply to emails and get goods delivered on time! I was about to hand over to trading standards as my order was so late and couldn’t get any response from the company for a refund. Would never order anything from this company again as communication is dire!

"The item I ordered took far too long to…Childs seat "

The item I ordered took far too long to come. I thought it had been forgotten about. I had one email saying it was still being processed then 7 week it arrived which in the mean time I had bought another one.