"My experience with BSO was quite disappointing "

As a landlord with several properties, I recently reached out to multiple property management companies in Dubai to discuss taking over the management of my units. Out of the five companies I contacted, four responded effectively, providing the information I requested along with a clear overview of their services. While some responses were excellent, others were less impressive.

Unfortunately, my experience with BSO was quite disappointing. On several occasions, they avoided answering my questions and instead focused on gathering my personal information and details about my units. This approach became increasingly frustrating, leading me to lose interest in pursuing their services. If the initial engagement is so challenging, I can only imagine how difficult it would be to work with them once contracted.

I strongly encourage BSO management to invest in staff training that emphasizes customer service, standards, and reliability. It felt as though a "Sales Prevention Department" was handling customer inquiries rather than a team focused on fostering positive relationships.

I hope BSO takes this feedback seriously, as my experience today ultimately led me to seek services elsewhere.

"BSO Legal Consulting for RDC Case "

I hired BSO for RDC legal representation for a rental case as a tenant. At the start, Jamal Ayache was great with communicating, was knowledgeable, no pressure, and followed up. He was even a bit flexible with the payments which was very helpful. Unfortunately, after I paid, the level of communication started to drop. He went from being available anytime to hardly ever picking up a phone call and replying to messages a day or two later. He never missed a deadline though and he did eventually follow up with me. Each hearing was met on time and prepared and I was happy with the representation provided by the BSO consultant/lawyer, especially that I had a direct conversation with them. That was very important to me. I ended up winning the case because of a technicality that BSO found with my case so I was very happy! I was going to hire them again when the owner resubmitted the case after fixing the technicality but Jamal wanted to charge me the same amount again for the repeat case. I argued for a discount since it was the same case and they refused so I decided not to work with them again.

"Review on B.S.O"

Review on B.S.O. Real Management: A Terrible Experience

I want to share my very disappointing experience with the real estate agency B.S.O. Real Management. After several months of renting, I noticed a clear attempt to raise rents in a completely unjustified and exorbitant manner, with no clear or legal explanation. This kind of practice seems like a deceptive maneuver to take advantage of tenants, which is unacceptable.

Additionally, the agency requested that I pay my rent in bitcoin, a very strange and suspicious demand, especially since this form of payment is not widely accepted for such transactions. This method raises concerns about its legality and appropriateness in the context of real estate.

I strongly advise against this agency for anyone looking for an honest and transparent property manager. I hope action will be taken to prevent these deceptive practices in the future.

"I cannot speak highly enough of the…"

I cannot speak highly enough of the exceptional property management services provided by BSO. As a landlord with multiple properties, I had struggled for years to find a reliable and efficient property management company that truly cared about my investment. That all changed when I found BSO.

From day one, their team was proactive, responsive, and committed to ensuring my properties were well-maintained and profitable. They took the time to get to know me and my needs and customized their services to meet them. They handled everything from tenant screening to rent collection to maintenance requests, always keeping me informed along the way.

But the true test of their service came when one of my properties suffered a major water damage incident. I was out of town and unable to assist, but the maintenance team at BSO went above and beyond to handle the situation. They quickly coordinated with contractors, made sure the tenants were safe and comfortable and kept me updated every step of the way.

Thanks to their swift and effective action, the damage was repaired, and my property was back to full occupancy within weeks. I was blown away by their professionalism and dedication to their work. It's been several years since that incident, and I continue to rely on BSO for all my property management needs. They are simply the best in the business, and I would recommend them to anyone looking for a reliable and trustworthy property management company.