"Zoe es una gran amiga"

Zoe es una gran amiga, me atiende siempre con mucha atencion y resuelve todas mis dudas en muy poco tiempo, yo quiero comprar siempre con ella.

"Bad service don’t recommend Union Repair"

Wouldn’t recommend this company for any cell phone repair parts, very bad service and they don’t label the correct parts in the description if you don’t have enough time to do that you shouldn’t be in business plain and simple

"Union Repair is my go-to for cell phone…"

Union Repair is my go-to for cell phone repair tools. They are amazing, really responsive and their website is awesome to use. Payment methods could use a little work (PayPal is a bit buggy) but they're great at communication.

"Ordered over a dozen ribbons on their…"

Ordered over a dozen ribbons on their site, several of them turned out to have an issue. They asked for video proof which I spent time on making, they still refused to issue partial refund back to my original payment (PayPal) instead only offered store credit. Now I'll have to waste more time filing a case through PayPal, totally disappointed, will not be dealing with this company again. It seems the ribbons they sell are pulls from older units because they had lint and hair on them and their quality control does not check the products they sell to ensure they are all in proper working condition. And for the amount of credit they offer to ship anything overseas to me wouldn't be worth spending on because the shipping alone is at least two fold. Buying more products with a possibility of having issues from them is a further risk I am not willing to take.

"wrong and overcharged shipping costs"

wrong and overcharged shipping costs. wrong or missing items! complaints are not resolved.

"Don't buy from this site"

Don't buy from this site. With their vast selection and decent website you might think that they have great items; it wasn't my experience. I bought several original iPhone screens from their site and paid for shipping. I also had to pay for customs to get the items. After all that, I found out that 3 of the 4 displays had some sort of defects; backlight problems etc... I had been talking to their representative to get my refund for the items(which took months for a reply but COVID problems so its ok), I was told send video, photo evidence. After I did all that, they told me to ship it back on my expense and after they get it they will analyze and move from there. They know shipping is expensive from here so they wouldn't even give another solution. They wouldn't provide a shipping label, wouldn't refund partially or fully. So basically, I paid for a lot for screens that don't work and I have to pay to even request a refund. THIS is a JOKE. DO NOT RECOMMEND!

"Used to be my go to site for quality…"

Used to be my go to site for quality original Apple parts. They’re awful now. Ordered April 15th and was charged $30 for DHL express shipping (2-3 days) I got an email with tracking but it never shipped. Only status was that the label was printed for almost a month. No response to emails - nothing for 3 weeks! I’ll stick with AliExpress or eBay - at least you have buyer protection on there.

"I thought they had a good price, but..."

I thought they had a good price on a Quick 861DW, but when I go to checkout, they hit me with $96 shipping and $12.20 "PayPal surcharge" Save $60 and buy one on Aliexpress.

"We bought eight Samsung Tab screens"

We bought eight Samsung Tab screens, five were faulty. We bought an iPad Air 2 LCD, again faulty. We bought hundreds of iPhone screens, a low percentage were faulty but still an unacceptably high level. None of the faulty parts were covered under warranty because too much time had lapsed, even though the parts had sat on a shelf in our storeroom. We currently deal with Etechparts in the US and Deviceparts.com in China. Thankfully these suppliers are much more consistent in terms of quality. Bottom line? There are better suppliers out there than Union Repair.

"This company is a scam... STAY AWAY FROM IT!"

I bought a replacement screen for my Mac. Not only I had to wait for an entire month to get the screen delivered but it also arrived malfunctioning. And of course the company made all the excuses possible to not reimburse me or send me a replacement screen. They essentially just successfully stole $400 from me. Also, their customer service is highly incompetent. It’s difficult to communicate with them, they barely answer e-mails and their technicians are not able to properly diagnose issues with the product. Stay away from Unionrepair folks and stay away from cheap Chinese companies!