"Can't fault them"

I booked Exclusive Airports for a 3.45am collection going to Gatwick airport - a journey of approximately 60 miles. My driver called me upon arrival and turned up 5 minutes early in an immaculate car. He was polite, drove extremely well and got me to the airport with plenty of time to spare. Unfortunately I left my mobile phone in his car. Whilst I was away on holiday, my phone was returned to Exclusive Airports head office and then returned to me at work. Communication throughout was very good despite a slight problem with confirming my email at the outset. I will definitely be using the company again.

"Nearly missed my flight- twice!!"

When i first started using them , they were good. However, the last 3 times, the cars have arrived very late and i've nearly missed my flight on 2 of those occasions- they have become unreliable! Very disappointing considering i use them twice every week.

"2 HOURS LATE, RUDE, INCONSIDERATE and ERRATIC driving!"

Please, do not use this service despite the overwhelming good reviews! I was deceived by that and chose this company to pick up my family on our first vacation to London.
I will be brief; we landed on time and the driver did not meet up with us for over 2 hours and many phone calls later. I tried calling the company-it would pick up but disconnect immediately. Had the airport concierge try and they got the same result. The company did call me to find out where we were-exactly where we were told to be. We were standing in the area where other drivers were meeting their clients-our driver was no where to be found.
When he finally showed up, he was rude, complaining that he had been waiting for this job since 11:00 (he showed up at 1320) and didn't offer to help with any of our luggage. Walked ahead of us, never looking back. I asked if my daughter could ride up front as she gets car sick sometimes, he said no. His personal items were all over the front seat and he had put a carry on onto the floor board-"I'm already accommodating you."
Picked up my father and his wife at their terminal-which was another big fiasco for our driver even though this was the original order. He was rude to them as well.
His driving was so erratic that my daughter began feeling ill-we told him on several occasions without any response. When she finally vomited, he pulled over. Didn't offer to help, of course.
We asked him how far of a walk it was to the hotel and he stated 10 minutes, Myself, my husband and I got out to walk while the others stayed in the van with the luggage. Come to find out, we were 1.7 miles away from the hotel-not 10 minutes. He had not given accurate directions either. Thankfully, we met up with a nice bus driver who helped us with directions. Over an hour later, we walked into our hotel. My father texted us during our walk saying they had driven another 20 minutes before arriving at the hotel.
When I got on the website to review our trip, I was unable to do so. Wonder why?!
There are plenty of other great services-please use someone else!

"Airport transfer"

I would not hesitate to use Exclusive Airports. The driver was on time, friendly and very professional. The car was clean and in great condition. It was a very good experience.

"Great Service!"

Overall, I would certainly recommend this company.

"Great experience"

Everything was great for our transfer from Heathrow. Communication up to and including the day of our arrival was good. Our driver was waiting for us early, and we received a phone call upon landing to let us know where to go.

Our driver got us to our destination quickly and safely. We would use this service again.

"Great service, highly recommend."

Driver arrived at requested time inside terminal for pickup at Heathrow Airport. Friendly driver. We ordered a cheaper option estate car, but he arrived in a mpv, which was a more expensive option, so that was a pleasant surprise to be upgraded in size, which meant more space to stretch and put all the luggage. I have used this company before, and already pre-booked my next return trip with them. Prices are good, and website is very easy to use and get instant quotes.

"Good value for money"

I have used Exclusive Airports on two occasions, once from Gatwick to N12, and then from N12 to Stansted. In both occasions I received a very good customer service for very competitive prices. Drivers were courteous, professional and on time. I would recommend.

"Great service"

Our flight was delayed 13 hrs getting into Heathrow, the Exclusive Airport driver arrived as booked, 90 minutes after landing, no hassles and no problems whatsoever, and he took us directly to our London hotel - we will definitely use this service again

"GOOD SERVICE & PROFESSIONAL"

I went with my family on vacations to London, and we used Exclusive Airports two times (Heathrow- London and London-Gawith).
Both cases, drives were professionals & courteous, also I changed, same day, the pick-up time and the helpdesk response was quickly and efficient to adapt it to my requirements.
Really, I recommend this service!!. They are very efficient & easy to book by website.