"Great service and great price"

Great service and great price

"Great customer service"

Great customer service. Very helpful. Above and beyond

"The loveliest people and the best…"

The loveliest people and the best service. What a great shop.

"Long term 13 year customer who is very pleased with their services"

I have been a customer with the PO Box for 13 years and never had an issue with their professionalism or service.

Every person I know who I recommend to them has never had an issue either. In fact recently my friend who dropped a package was so impressed she will open a mailbox this week.

I don't understand the negative reviews at all. As the staff are always professional but personal too.

As an advocate of their services which is cheaper and higher quality than their competitors, ie Mailbox which charges triple to quadruple for lesser standards and I had many problems with them previously in Kings Cross and Charing Cross too.

The team at N1 Mailbox have been excellent when living in London or the UK to work with, collecting parcels, keeping my mail safe and whenever I use their services it's never a hassle and always 100% professional.

Whilst I have done traveling for business or lived aboard in India or Spain, packages sent from the PO box to whichever country has had no problems either.

I recommend their services wholeheartedly and will continue to use their services for the remainder of time.

"I had a horrible experience with this…"

I had a horrible experience with this mailbox company. Unreliable and misleading. I don’t recommend it.

"The staff here are super efficient"

The staff here are super efficient, helpful and really quick to respond to any enquiry. I highly recommend them.

"No customer support at all"

No customer support at all. Paid for a mailbox and send in the documents that I thought were ok but they don't reply back at all even after weeks whether they were accepted or not.
No, I would not use this company, ever!

"Unprofessionals"

Unprofessionals. I had the worst customer service experience here.

"Used them for about 6 months"

Used them for about 6 months, fantastic mailbox service. Women working in there are lovely. And very quick and helpful response to emails.

"Do not provide services paid for!"

My prior review was removed this morning after N1 Mailbox complained it was defamatory and to boost their TrustPilot score. In short, I took the company to small claims court for not providing services paid for a few years ago, as they refused to refund or to mediation. I won the settlement within 10 minutes due to the evidence against them, however they have still not provided my refund. They have ignored court and personal correspondence. I wanted to support a community business, however if you care about your mail, avoid them and use a reputable company.

N1 Mailbox are attempting to remove this comment as well. They are pretending not to know who I am, maybe so many other customers have taken them to court, they cannot decipher even with my name on my review. Interestingly however, they have never responded underneath the review as they do with others. If it wasn't true, they would say so. Pay all refund and court fees and respond to email correspondence since the court case in 2022! If you wish to continue to report my review and claim to need to request further information to have it removed, this may be used as further evidence against you and I will continue to share my honest experience about your company.