"15 months of anxiety and sleepless nights"

Where do I start! In May 2023 I paid £175,000 for a Porshe 911 Turbo cabriolet. I drove the car away and was super excited as I'd never owned anything like this before. My wife and I set off on a European road trip a few days later and loved it.
On my return I expected the V5C to be in my post box, but this is where 15 months of anguish and frustration began. Instead of a new logbook in my name there was a letter from NOVA (the department of HMRC who deal with vehicle import duty). Despite having the car HPI checked prior to buying (showing no export marker), it turned out that the car had been taken abroad for 10 months but the paperwork hadn't been correctly completed when brought back into the UK. This meant an application to NOVA had to be made, followed by an application for a new logbook. The letter stated that the car wasn't permitted/illegal to be driven on the road until the whole thing was resolved and a logbook issued. I forwarded to letter to Kris at TMT Motors and he said he'd deal with the applications and sort everything asap.
Fast forward 12 torturous months, dozens of calls, emails, WhatsApp messages, and two failed NOVA applications later (because they were completed by TMT Motors incorrectly), and I took matters into my own hands. I employed a solicitor to complete the forms and jump through the hoops with NOVA and the DVLA. Now nearly 16 months after buying a £175,000 car I finally have a V5C and can take the car out of storage and drive it on the road. The car has no doubt lost over £40,000 since I bought it and I'm absolutely furious.
TMT treat their customers with utter contempt, and Baqua who I believe is the owner hasn't communicated with me once with an apology or any offer of compensation. I asked to speak to him on several occasions about returning the car and was fobbed off. Customer service doesn't get any worse and I'd urge anyone reading to avoid TMT Motors at all costs.
As a side note, I believe the whole 'export then bring back into the country' thing to be a VAT dodge and am in the process of reporting to HMRC.

"Top team"

Top team - Kris & Mo sorted me out well.

3rd purchase off the boys, even saved me a bunch on my insurance!

"I rang up about the car Sunday morning…"

I rang up about the car Sunday morning around 10.30am By Monday afternoon lunchtime I owned the car.

It was in showroom condition as described and all the paperwork you could have wished for was immaculately presented in a folder ready for my inspection. And the car is amazing.

"I bought a car from TMT"

I bought a car from TMT. The service I received was seamless from start to finish. Would definitely return to purchase my next car….highly recommend.

"5 star service!!"

I cannot thank Moh from tmt enough for the service he provided in the sale of my new car! Not only did the whole process feel very professional and reassuring but also felt very personal and that there was never a bad time to call/message.

It would be a pleasure to deal with Moh and TmT again. Thanks guys

Seb (2021 jag f-pace svr)

"The best car buying experience I’ve…"

The best car buying experience I’ve ever had. Turned up to look at the car after seeing it on the internet. Was dealt with by Moh who made the buying experience so smooth. Took time to talk me through everything and there was no pressure to buy. He kept me informed about the progress of the car and when I came to pick it up it was immaculate and had been serviced and thoroughly checked over too by the main dealers. Highly recommend. Thanks Moh.

"Great place to buy a yoke off"

Greg is a sound lad to deal with, no hassle at all with buying off him would definitely recommend and will be going back myself

"Fantastic Company"

Kris and his team have been fantastic. Answering all my questions as I am definitely not a petrol head. Even though I live in Scotland they ensured my car was was delivered personally so as to fit in with my schedule.
They also gave me a great trade in price for my car. I would not hesitate to recommend them.

"Amazing service "

I recently part exchanged my Urus for a Urus Performante with TMT Motors. Unbelievable experience, everything was so straight forward and shoutout to Baqer and Moh for always going the extra mile. They stuck to their word on everything, no pressure with anything and I will definitely be using TMT again!

"Fantastic service! "

Everyone was really helpful! Moh told me the car would be detailed and spotless, which it was!

Moh went out of his way to make sure I was happy with everything! Thank you very much! You made buying a car easy with no stress! Would definitely go back when wanting another car!!
Thanks Moh!