"Ian smith and Paul Scott came out and…"

Ian smith and Paul Scott came out and found leak for me 13940844

"Chris Roche"

Chris Roche (job number: 13914587).
Chris came out today to look at a leak in the garden/ property. he made the process unbelievably simple, and made things so easy to understand. would like to thank Chris again for his time and his expertise.

"Fantastic service phoned seven Trent…"

Fantastic service phoned seven Trent Thursday night Chris and his colleague came out Friday morning fixed the leak found out my meter needed changing so made a report out 90 minutes later Josh and Callum turned up fitted a new water meter tarmacked around where it was abit rough amazing job can’t praise them enough jn13913427

"Excellent service"

Chris was punctual, polite, thorough & gave an excellent demonstration that proved that we did not have a leak as feared.
Chris Roche - Job No. 13883936

"Knowledgable engineer, very helpful.Quick response to my problem"

Quick response to my problem, and this came to a satisfactory conclusion.
Lee Ref No 13872616

"Great service from Severn Trent Water ( ref 13816770 )"

Great service from Severn Trent Water. From the initial E Mail / call with Teni at customer care to John and Kristin’s visiting my property to resolve an issue with surface water not draining away.
Hopefully this is now resolved .Thank you for the service provided. 😊👍

"Ref 13796810 Thank you Kevin and Mick…"

Ref 13796810 Thank you Kevin and Mick for your work on cleaning and removing debri from the pipes. And thank you for letting us know the job had been completed from last week. Great service.

"Path Cleaning following repair work"

The work was for a clean up following a pipe repair. Cole and Harry were very professional and for a cleaning job paid great attention to detail. If these guys cleaned drives they would be inundated with work. Job reference 6062 1934. Thank you

"If only all providers were of the same…"

If only all providers were of the same standard we received today from Chris Roche of Severn Trent Water then everyone’s world would be a much better place.
Chris phoned before arrival, arrived with a smile, listened to our dilemma and took the time to explain his every step as he investigated our water supply mystery - we couldn’t find the external stop cock to the property that we had recently purchased (Job number 13778848).
Mission now completed and so nice to be looked after by a Severn Trent Water employee who in my opinion is a great asset to his company.

"Great team "

We had to contact Severn trent this week as we had a water leak on the front of our property, today Josh and Leighton came from severn trent to repair the leak ,they were both very professional and explained everything they were going to do, when they had completed the job they informed me that another team would be calling to make the area as it was before .
Ref no 13776343