"Great Experience"

The team was unreal! They were able to rush my prescription goggles across the border in time for my playoff game, saved the season!

"Failure of inventory control "

Ordered 2 of an item a year or so ago. Only one was available. This month I checked back on site to see that the item was there and I assumed that meant it was available now. It wasn’t. Improving inventory control would have saved me time and effort.

"Outstanding experience. Brilliant piece of gear."

These folks went above and beyond and ended up getting me the best pair of prescription backpacking glasses I have ever had.

Backpacking glasses had always been a massive pain. My prescription is strong enough that I can't really get a frame with a high bend; the lenses were heavy, etc.

These folks figured out what lens I could get and had to search out a lab (other than their usual one) that could make it happen. And it did. What they came up with was light, with high coverage, perfect photochromatic transitioning. Just brilliant. I'm very grateful. I'm back with them now for a new pair. Highly recommended.

"First class customer service"

First class customer service. In the face of making an error on my order, they did everything in their power to make it right.

"the communication was amazing"

the communication was amazing

"They are very responsive when I emailed…"

They are very responsive when I emailed them. My son loved his goggles for swimming practice.

"Great customer service"

Great customer service. They responded to me from text and email.

The company cares about their customers

Thanks again!