"Quick withdrawals cant grumble at all"

Quick withdrawals cant grumble at all

"I had a problem with a withdrawal"

I had a problem with a withdrawal, I message them about the problem and within minutes it was sorted.

"So far, I'm happy with my experience "

I made an account on the 24/09, deposited in £10's ,£40 all together and on the slots I'd chosen to play had a good few spins. I won £211 then the site went down for maintenance, I withdrew my winnings this morning at 9 and have been told by customer services it should be processed within 24hrs, so I will update once I've received my winnings with withdrawal time and how long it takes, so far I'm happy with the site and the process. They have a great selection of games, I've won on the ones I usually would with other big casinos such as Amazing link and Big bass games, the layout is easy to navigate and simple which is pleasing on the eye.


** update
Received my withdrawal 1 hour after requesting. Customer service both via text and chat were very helpful and provided fast responses even with the site having some technical maintenance today.

"STAY FAR AWAY AND DONT WASTE YOUR TIME…"

STAY FAR AWAY AND DONT WASTE YOUR TIME OR MONEY! I made an account with them last night. Upon making my account I was given 50 free spins which won me $34 in cash that I could withdraw. When it comes to the withdrawals you must deposit a minimum of $20 before you can receive your funds. There are only two options for deposit. The first one would be from your bank card and the second, e-transfer. Once you click on deposit and choose e-transfer it is not immediate, there are no notifications to say that the e-transfer was a success. You must wait hours to speak to a “live agent” I messaged them from 6 am this morning and only heard back at 10 am and they did not even answer my question, I was given a vague response. When I expressed my disappointment in their site they suspended my account! With the money that I earned from my bonus, so now I cannot retrieve those funds. They are gone forever! There is no phone number to call and no chat available unless you have an account! And because my account is suspended I cannot log in! This is ridiculous and so unprofessional. I want everyone to take their time and read this review and STAY FAR AWAY from this site. It will just frustrate you and waste your time! Save yourself the headache and go with a more reputable site with an actual phone number if you need to speak to someone about your concerns! I will be contacting the better business bureau as well.

"Called a liar by staff"

Received an email from an affiliate offer a free bet for existing customers. Code did not work, and when speaking to customer services and complaints they have called me a liar and have refused to honour the free bet code.

Closed my account, and this is a world away from the previous high levels of good customer service.


As an update - they’ve now advised that my account has been closed by way of “trader decision” due to this review. So you cannot raise a complaint or they will ban you.

"I don’t know why is many bad reviews"

I don’t know why is many bad reviews, I personally have a very good experience with them, I am long time gambler, I find company trustworthy, fast deposits, very fast withdrawal, there is only two company are at the same speed with them, stardust casino and piontsbet casino, the withdrawal is almost instantaneous. I only bet on live casino, so I don’t other parts of app, but I am happy with their live casino and fast withdrawal. The only thing means to a gambler is deposits and use the found right away, when take out the wining should as fast as withdrawal.

"I do not recommend this bookmaker it's…"

I do not recommend this bookmaker it's one of the worst sites put there.
Just trying to place a bet and it was spinning..site went down a few minutes at the exact moment trying to place my £10 bet.. no idea if bet was placed or not.. the horse wins and I am now back in the site to see my bet wasn't placed so even though it was only 30 pound winnings lost.. in this case it was the principle.. incompetence at its very best
Very untrustworthy bookmaker with extremely poor promotions.
And look at the over/under bets for football accas
It's outrageous... u have 4.5 5.5 1.5 0.5 its absurd
I want to do an over 2.5 goal acca I am spending 10 minutes clicking onto individual matches to select over 2.5 goals.
Seriously do these people have any common sense.. why not have a list of over 2.5 goals like EVERY OTHER bookmaker
Place my football bets elsewhere now.. brainless is an understatement
AVOID

"One big huge fricking scam the games…"

One big huge fricking scam the games are rigged beyond belief they say they are London based and nothing to do with these overseas criminals yet I find out that they have their main people pulling all the strings from Gibraltar. They have stolen £3k from my bank account and when I questioned the legitimacy of these manipulated games and I was going to contact my bank to get this look into they then suspended my account to stop me getting vital information for my case. These fricking parasites need to be terminated and the day some fricking psychopath gets robbed and decides to take matters into their own hands I'll be there giving them a standing ovation....

"I do not trust this site"

I do not trust this site. They offered a free bet and wouldn’t release money by bank transfer unless you provide card details. Fishy!!!

"Poor bookmakers "

Poor bookmakers !
Say they offer best odds guaranteed but that is only if you supplier more ID, it’s in there T&C’s apparently! I also had a bet on Hamilton in the f1 and came second but was given the race 2 hours are the result. They wouldn’t pay out, also in t&c’s. Another one was England to qualify and Kane to score a header. Kane scores harder in extra time and England qualify, no pay out as the header had to be in 9” minutes, guess what, yes in t&c’s. The worst betting experience ever!!!