"Outstanding service"

Outstanding service, a great benefit for my business, and worth every penny.

We have been using Virtual PA since the day we launched, for reports and correspondence, audio typing, invoicing, telephone support and screening, and start-to-finish client care. We have gone through the good times and the hard times together, and at every stage I have been impressed by their commitment to care, willingness to learn, and to really understand my particular business needs. These skills are second only to their effortless ability to nurture, win and retain our clients.

Our business has gone from 0 to 20+ outstanding Google reviews in less than a year, all on the strength of Virtual PA's attention to detail, outstanding service and unrelenting commitment to looking after us and our clients in equal measure.

They are a pleasure to work with, always cheerful, and nothing is too much trouble. Whenever we have a challenge (and there have been plenty), we face it together with good humour, have always succeeded, and will look back and figure out the best way to tackle it better next time. Our clients frequently comment on the friendliness, efficiency, and smooth professionalism of the administration team.

Our business, quite simply, has taken 150% off thanks to Virtual PA. We have already exceeded year 3 turnover goals in year 1, opened a second office, gained one of the strongest reputations in the area - and we are only getting started as a business! None of that would have happened without Karolina and her team. I could not recommend Virtual PA highly enough.


Mike Ashton, Cambridge Building Surveyors

"“Above and beyond”"

Virtual PA co offer an extremely professional, efficient and flexible service. Nothing is too much trouble and they went “above and beyond” to make sure the requirements of our business were met. Would highly recommend.

"Very unhappy with the service as many…"

Very unhappy with the service as many of our calls have gone unanswered and were losing customers, not good!

"Unprofessional and unreliable"

Unprofessional and unreliable, do not use this company!

"Great Service!!"

Virtual PA Co have been nothing short of excellent from the moment I start using them. They are prompt, professional and complete tasks to your exact specifications. Highly recommend!!

"In 2013 I was looking for a long-term…"

In 2013 I was looking for a long-term relationship with a company that I could trust to be 'my office' and 'bookings team' to all customers. I didn't expect a faultless performance, but needed someone who would listen to problems or errors as they arose and be prepared to make improvements when asked.
Virtual P.A. cheerfully handle a complex customer interface, dealing with pricing, timings, on-line bookings, and a geography that is away from their home-base. Customers are telling me that the person who booked them in was lovely to talk to. Thanks Team.

Mark Ovens and Hobs Cleaning

"Very good service"

Very good service, extremely professional. Always willing to tailor their approach to suit the requirements of our business.

"Love working with Virtual PA Co"

Love working with Virtual PA Co. they are always happy to help. :)

"We have been using Virtual PA company …"

We have been using Virtual PA company for over 9 years now since setting up E Surveyors Ltd.

We trust them with all our calls and adminstration, right down to sending out our standard terms of engagement to taking payments and typing our reports.

Superb, bespoke service that truly is a virtual PA and not merely a call handling service.

"100% Efficient and Reliable"

We have used them for years very efficient and professional. First rate for call answering and sorting out line sheets, editing text and probably everything else too.