Smart Parking Deals
Antony Dancer
"DO NOT USE!!!!!!!!!!!!!KEEP AWAY!!!!!"
This is a total joke of a rip-off company!!!!The postcode is not near the gate(750mtrs at least) there is NO SIGNAGE anywhere inside OR outside the premises! The carpark looks like a BOMB SITE and a COUNCIL TIP!!! Their Old shuttle bus was filthy inside, and even the center passenger seat thats sits 3 is loose on the floor. The lady that was also picked up at the WRONG terminal was nearly sick due to the way the driver drove (too fast round motorway junctions, undertaking and TOO close to cars in front!!!!
maddy in
"This is the worst car parking service"
This is the worst car parking service, we booked parking here with cancellations covered. However, they declined to refund saying the product wasn't covered. But they still charged extra for cancellation coverage. I didn't see these reviews before booking I would have avoided them. So many negative reviews and it's a scam.
Li
"SCAM"
SCAM
Called in the morning to confirm the postcode of the car park as I did not realise it was that far away. But everything was nicely explained. Called 30 mins before arrival, everything seemed OK. When we arrived guy seemed clueless about our booking then he gave me the phone to speak to some guy who said they can't take us to the airport as their van is having MOT and I need to get a taxi. ONE BIG SCAM I'm making a formal complaint- we obviously left straight away, paid fortune to park at the airport last minute as I didn't trust them with my car after that. Fuming
Consumer
"Liars"
This is the most awful car park to ever find, do not book this place there a scam, they tell you there 10 mins from Manchester airport when there actually 20 minutes away.
Sumaira karim Khalid
"Fantastic service at Gatwick"
Fantastic service at Gatwick Park and Ride! The booking process was simple, the staff were friendly, and the shuttle to the terminal was quick and efficient. My car was kept secure, and pickup was hassle-free. Great value for money – highly recommended!
Martin Kingwell
"USE ANYONE ELSE"
This company scored low due to the extremely bad comms, arriving late for departure flight and arrival flight despite following all instructions of giving them the required notice on the email instructions, An hour late for our departure drop off then the agreed booked time slot, and 30 minutes late on our arrival this is in addition to their mandated travel time. When the business rep arrived no apology nothing, we were so delayed by this company arriving to take our car we literally ran for our flight and only just made it as they arrived so late! I started to panic and called them every 10 mins looking for updates they turned their phones off and didn't even answer the mainline. Total joke would never use again and recommend you find yourself another parking agent. AWFUL!!
Alex
"Avoid this company! "
Booked a parking in Heathrow with them. Everything fine till the moment when I supposed to pick up my car. They informed me they can't give me the car before the time agreed (even though in the contract they mention that you can call the moment when you clear the customs and they will deliver in about 20 minutes) I said ..okay I will wait. They delivered the car 2 hours later then the hour agreed. I understand you can't deliver early but 2 hours after the contract? After I called like 7-8 times? Avoid this company!
DJDarbuka
"Car running like a pig when we picked it up."
Seemed legit and the guy turned up on time, but they gave us duff instructions for where to meet him which wasted precious time. He then took up time we didn’t really have coaching us through the online system for leaving him a personal 5-star review - we were running late for boarding by then.
But it was picking up the car 2 weeks later that confirmed our review: someone had completely rearranged the seating - both front seats were set way back and the passenger seat was fully reclined. Why would they do that?
Then we started the car and instantly realized something was wrong. The engine was clearly only running on 3 out of 4 cylinders, juddering and almost conking out. We have written to them three times asking for an explanation - needless to say no reply. Diagnosis and repair was expensive. Considering legal action but difficult to prove anything. I was in a hurry (partly their fault) so did not record the mileage.
Recommend you avoid: cheap to book but all in all the most expensive airport parking yet.
Sue
"SCAM"
DO NOT PART WITH A PENNY THIS IS A SCAM
BOOKED BUT THERE WAS A MISTAKE ON THE CONFIRMATION SO TRIED TO SORT IT. ORIGINALLY TOLD IT WOULD BE £9 THEN WENT UPTO £15 AND TOLD PRICE WOULD GO UP EVERY 10 MINS.
WAS TOLD WE WOULD GET A REFUND BUT NEVER RECEIVED A PENNY TOTAL SCAM !! THEY ARE GOING UNDER ANOTHER NAME AS WELL NOW
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