"I have received excellent customer service from Lumena"

I have received excellent customer service from both Bonnie & Ben but the quality of the product purchased this time has taken a plunge with two defective Contesa Lamps supplied both with spot weld issues and one also had a defective lamp holder.

Purchased 9 of these lamps last year all ok but the same lamp purchased this time had lots of issues and I was very grateful to Ben for sorting out the problem quickly and efficiently at no cost to me.

Given all of the problems that I have had with this particular consignment I would still recommend Lumena to anyone because it's how issues are resolved that matters and from this point of view this company is truly exceptional.

"Delivered next working day and the…"

Delivered next working day and the light is as described and we are really pleased with the end result.

"excellent"

excellent product, quick delivery

"Brillant service"

Brillant service

"Good price and next day delivery."

Good price and next day delivery.
Excellent service.

"Great service quick delivery but the…"

Great service quick delivery but the lamp I bought was not worth £50.00 looks good feels cheeply made.

"Very quick service"

Very quick service

"i had a problem but it was resolved…"

i had a problem but it was resolved very quickly

"Great customer service"

Great customer service. Responding to an email enquiry promptly. Delivery was quick and item well packaged.

"Excellent product and service"

Excellent product and service