"diabolical customer service"

They sent me a beautiful light that I ordered, very hefty price tag but wanted it badly. 1 or the three huge bulbs does not work. They havent replied to the forms I have raised. they dont answer the phone. They dont answer an email. there is NO WAY to contact them. I now have a beautiful light, with one bulb not working, which makes the whole point of spending £75 on a light pointless. really disappointed in the lack of communication.

"Rapid Delivery,Well package"

Rapid Delivery,Well package. L.E.D. lamps all intact and work perfectly. Thank You.

"On the search for 2 new wall lights"

On the search for 2 new wall lights, we went into 3 shops in Taunton and came out of each disappointed. What a difference when we walked into Lumination Lighting - the more we looked at what was on offer, the more delighted we were at the lovely range of interesting, unusual lights for walls and ceilings with original designs and lovely effects.

The assistant knew her products and was able to help us when needed without being intrusive; she fetched a pair of lights and didn't bat an eye when we changed our minds. It was a cheerful experience and we will happily go back.

"Tiffany lamp"

Bought a tiffany lamp from lumination and love it. Great quality and looks so beautiful in my room

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"Super fast delivery and well packaged"

Super fast delivery and well packaged, had a few questions about the fitting I ordered and emailed about it with a quick response. Overall 11/10

"Love my beautiful Courtney chandelier…"

I love my beautiful Courtney chandelier it is so pretty and sturdy. A big thank you to Toby and team for their help and getting back to me super quickly when I needed advice.

"Excellent service from the Cirencester…"

Excellent service from the Cirencester branch where we bought some hard-to-find Bravo lightbulbs. The man behind the counter offered to pop some in the post if we needed more in the future. This is the kind of personal service you don't often see. I wish more shops were like this.

"great service great product great price…"

great service great product great price could not better1

"Good overall experience, good ideas, good service and response to queries."

We reached out to a few lighting designers, and Lumination were the only ones to respond. Gordon met with us on site, brought some samples, and made some good recommendations; contributing to the design team thoughts on more than just lighting (wall and ceiling finishes, etc.). The site visit was followed up with design options, all costed, which enabled us to find a solution within budget.