"I’ve always found Quidos very helpful…"

I’ve always found Quidos very helpful and always
happy to help. Their new software is absolutely unbelievable, Superfast very simple to use, it’s a game changer. If you DEA and you’re not using Quidos for their software, then you must have a lot of time time on your hands.

"I am a contractor working for the training department "

I am a contractor, the Quidos staff are pleasant on the phone and will always give an answer to your questions. I do enjoy my time marking students course work.
The only criticism I have is the manager will never phone you up and ask how are you doing have you got any issues etc.
The only communication is via email.

"I am currently undertaking the Domestic…"

I am currently undertaking the Domestic Energy Assessor and Retrofit Assessor course with Quidos. As I approach the end of it, I would like to share my feedback.

The entire training experience has been exceptional. The support from the Quidos training team has been outstanding. They are professional, helpful, and friendly. The course material is excellent, and the training software, iQ-Energy, is intuitive and user-friendly. The Quidos website is equally impressive, offering a wealth of information and supportive material, such as the Quidos Technical Support Log and a list of essential CPDs.

The whole Quidos team has been incredibly supportive, and I look forward to working with Quidos for many years to come.

"Pure rubbish!"

Pure rubbish!! Experience around 2017.
Still bugs me to my core SO HAD TO SHARE IT. BETTER LATE THAN NEVER!! Used to be accredited with Quidos but their lack of professionalism and support is award winning. Could not resolve a simple customer complaint and led me to lose my accreditation by their mistake. Had to hire solicitor to whack them and threaten their existence for this ti be resolved. Total nightmare. They prefer to protect a lying customer than their fee paying assessors. Got them shaken not stirred like martini to get my life and accreditation back. THIS ACCREDITATION IS TO BE AVOIDED AT ALL COST. NOT WORTH THE SLIGHT LODGEMENT SAVING. VVV POOR. RATING OF MINUS 100 ON A SCALE OF 1 TO 10. 😂

"VERY POOR DEA COURSE SERVICE"

VERY POOR SERVICE
Booked onto the 5 day DEA course 17/12/23 and deposited my coursework for grading on 7/1/24. It has taken from then until now (9/4/24 over 3 months) for my certificate to come through! WHAT A JOKE!! I have been in constant contact asking why it is taking so long for my certificate as I could not start work without it (unemployed at that point). Many poor excuses were provided. The fact is, the internal assessor could not be bothered to check my work in time for the external examiner's visit, which was around the start of FEB and so missed that slot. On top of that, I had questions relevant to my coursework but the assessor chose only to answer 50% of them despite frequent requests. This indicates the tuition quality, as questions from students is part of the learning process. This course cost me £1260.00 in total but cost me even more in lost earnings due to the certificate delay.
In brief, VERY POOR SHOW INDEED QUIDOS!!

"Avoid Quidos like the plague."

I enrolled on an energy assessor coarse. For two weeks now (since 6th dec 2023) I have been unabe to uload my assignments for marking so that I could gain energy assessor qualification.

There has been a long running technical issue. Quidos failed to reply to my earlier messages. I felt that I needed to provoke a response and threatened legal action.

I got a response 1 weekago and still that issue hasn't been fixed.

I have tries complaining to ABBE (Quidos are a registered trainer with them) UNfortunately, I have to wait until Quidos finish investigating my complaint.

I have walked away from the curse and feel angry because I have invested a lot of time in trying to get an energy assessr qualification.

"Trained and qualified through Quidos…"

Trained and qualified through Quidos about 7 years ago. My experience since then has always been a positive one. The support team is exemplary. Always friendly and swift to reply whenever I have needed any help. Thoroughly recommend. Keep up the good work!

"Don`t do it"

Don`t do it. I had to sign up to a 12 month contract, I see why they do that as I would have left them after 2 months.
Constant Audits, rude, crap software and really unhelpful.

"They need to get rid of the Audit team…"

They need to get rid of the Audit team and they would have twice as many assessors. They a rude , arrogant and unhelpful.
There are more user friendly schemes out there.

"Choosing and using EPC auditors"

I am an Energy Performance Certificate examiner and carry out Energy Performance Certificates on homes. My accreditors are QUIDOS who examine my work. I have now stopped doing EPC,s as a result of the lack of support from QUIDOS. When auditing my work they chose to ignore my personal notes to help fill gaps or provide additional information, chose to ignore my local knowledge of properties, chose to dismiss evidence from the local authority proving the level of insulation for a particular property I was examining which impacts on approximately 2000 properties in an area where I live potentially pushing them down from a C to D group. When the company were asked what percentage of appeals against there inspections were successfull they refused to provide it. They carry out their own reviews of their. On a positive note when I have contacted them for advice or clarification they have been helpful in the past. You have a choice who does your EPC and if you do EPC,s you have a choice who audits them. As I said my experience with QUIDOS has lead me to stop doing EPC,s.