"Hats off to all those at Elliot Brown!"

Before Christmas I took my beloved Canford to my local watch repair shop for a routine battery change - and they ended up severing the pin on the crown and replacing the case-back with non proprietary screws (don't ask) which meant the time could not be set correctly.
I realised I would have to send it back to the manufacturer for repairs and winced thinking about the potential cost having previously dealt with the likes of Tag, Longines and Raymond Weil (quartz and autos).
I need not have worried, as for an exceptionally reasonable price, the watch was returned in a lovely new box, serviced, repaired and displaying the correct time. The customer service agents on the phone from Dorset were outstanding and the workmanship admirable. I always knew my Canford was a tremendous watch and great value for money but I never expected the customer service to be quite so good! A first class British watch manufacturer in every respect.

"I have just bought a limited edition…"

I have just bought a limited edition Landrover watch. Spoke with Elliot Brown Re servicing and general questions.
They were so approachable and helpful.
Best customer service and friendly advice you will ever get
100% recommended them.
Great watches that are well priced and punch well above their weight
Thank you EB

"The only watch that has survived on my wrist..."

I have had many watches but this brand is the only manufacturer that has created a tough watch which has survived on my wrist. When I managed to scratch the glass, they replaced it free of charge. If you want a watch that will stand up to any adventure and is reasonably priced, by an Elliot Brown...

"A Fantastic and Positive Experience"

Just had the battery replaced on my very nice Bloxworth watch.
Firstly; the people I spoke with were human, humorous and extremely helpful and switched-on.
Secondly; the replacement battery and speed of service could not have been better- THANK YOU ALL

A totally positive experience

"Save your money and buy elsewhere"

I bought a diving watch from them and when I went to get the battery charged the screws had rusted and snapped, yes on a diving watch. I sent I back under warranty and they recased the watch a few weeks later it started to steam up inside. This is still an ongoing process and I am waiting to hear back from them due another issue with the strap.
The watches look great but if you’re looking to get something to last I would recommend going to Tk max, where you could get something at a fraction of the price and better quality. Very disappointed with this company, as their ethos made them sound so caring. Shame

"A 5 star service from an amazing company."

I was bought an Elliot Brown Bloxworth Hali for a special occasion present from from a jewellers, a beautiful watch, loved it and a brand that I had not heard of previously. Absolutely gutted that it stopped within a week, thinking perhaps watch had been in the shop for a long time and needed a new battery I contacted Elliot Brown directly. A lovely lady called Helen informed me that this should definitely not have happened and to return the watch directly to them and it would be replaced. The customer service from the company and the contact with Helen & Leanne was amazing. The problem was sorted so quickly, efficiently and with a smile, above and beyond anything I could have imagined. Now have a lovely working watch and to anybody buying from this company, they are brilliant, a first class, five star service, which in this modern day world doesn’t seem to exist very much any more. A 5 star service and a huge “Thank you” to you all. Would definitely recommend and will certainly buy from again, directly though the next time.

"Friendly service and a no quibble repair."

I had a fault on the bezel of a Special Edition Elliot Brown (EB) watch that was right on the edge of the warranty. The EB representative (Alex) provided advice and I dispatched the watch back to EB for repair. Within 10 days the watch has been returned to me repaired cleaned with no charge. This is the second time I have contacted EB, the first stime to order an alternative strap, on both occasions the EB response has been friendly and efficient. Thank you EB.

"Great watch but very disappointed with…"

Great watch but very disappointed with leather strap. Sent photos to Elliot Brown along with proof of purchase etc (1 year old) but was told that the strap stitching coming apart (so the watch falls off wrist) is down to general wear and tear. Not sure I agree with that but I guess I still like the watch and will have to buy another strap....

"Watch and strap repair, excellent customer service."

I bought a Holton Automatic second hand for a bargain, alreadying owning a Holton Professional which is the most reliable and hard wearing watch I've ever owned for daily wear working in the emergency services. Sadly it wasn't keeping time so I sent it down to the yard for repair.

It required some adjustment which the team did for free along with sorting out the well worn and damaged strap, again for free.

Can't fault the team for their excellent customer service and producing such outstanding watches that I can wear daily for any task including in the water, watches I'll be happy to pads down to my kids.

I look forward to my next purchase with them, my wife is sick of hearing about their Tyneham and how necessary this purchase will be before the next regimental dinner!

"Just got my Elliott brown bloxworth …"

Just got my Elliott brown bloxworth white dial with blue bezel with NATO blue strap and ........WOW absolutely love it !!! Loads more attention to detail a real stunning watch can't rate it enough.
full 5 *