"Can't even answer emails. "

TWICE, within 20 days, I sent a simple request for information about the ‘Victorian Hall Tree Bench’ (SKU: MBWJDT016-CUS). I wanted to know the delivery price for Canada. It seems to me that this is a relatively simple question that would have required a short answer. Unfortunately, I received NO ANSWER. This is a very poor start as far as customer service is concerned. I should point out that the purchase of this ‘Hall tree bench’ was a first test with a view to acquiring, in the coming months, a series of coffee tables as well as a bed/bed tables. Given Mahogany Millworks' inability to reply to two emails, I obviously have no confidence in them. I absolutely do not recommend this company.

"Read Before Purchasing"

I placed an order in February 2024. After paying in- full, I was first promised that I would receive my order by August 2024, then mid-September 2024, then end of September 2024. None of my communications were responded to after September 3, 2024 for one month until I advised that I would be taking remedial action. The response I received was superficial and did not answer the question. This experience is consistent with others indicated here.

"These guys are Incredible"

These guys are Incredible. A1 quality craftsmanship, everything is always perfect! This is now the 7th piece of furniture I have bought in the last two years and am always incredibly happy with everything!

"Just a cluster of things wrong"

Just a cluster of things wrong. Overpromised and undelivered. Way behind timeline, shipping was a disaster and had missed 6 boxes on the original. Craftsmanship looks all right but not worth the wait or the price. Disappointing.

"Bottom Line Up Front"

Bottom Line Up Front: This company is completely trustworthy and does fantastic work.
I took a leap of faith ordering from this company. I did my research but since this product is a custom order and is manufactured in a different country I knew this could be a mess if things didn't go as advertised. I am so happy with my bed. It was a custom order. The manufacturers ensured they had my specific requirements met. They fixed what I pointed out and ensured again they met my requirements. My bed arrived in perfect condition and was exactly what I wanted.

"Patience is rewarded "

Although things take time to arrive, patience is rewarded with a product that exceeds expectations.

"Mahogany are the best.👍🏾🇺🇸"

Mahogany are the best.👍🏾🇺🇸

"The team at Mahogany was great to work…"

The team at Mahogany was great to work with. We love everything they did for us including a custom bar, custom table, and paneling. Would definitely use them again.

"Great quality and easy to work with!"

Great quality and easy to work with!

"Beautiful BED"

I received my bed and it's beautiful and beautifully made. Basil was great in helping me every step of the way.