"Very poor customer service"

I bought wall plate night lights and they did not work. I have standard duplex outlets and i tried different wall plates on different outlets and none worked. When I asked for a refund they told me I have to pay to ship back the wall plates. I chatted with a rep and they told me since it didn't work on my outlets I had to pay to ship back. Extremely bad customer service. First and last time I will do business here.

"Retract negative review"

I wrote a review a couple of weeks ago stating the fact that I hadn’t received my parcel even though tracking said it was on its way! I gave them a hard time, but since then this company has gone out of its way to please!

Order ID
701-2801562-7790653 🌟🌟🌟🌟🌟

"Looks great and was easy to install"

Looks great and was easy to install

"I have bought two sets of these light…"

I have bought two sets of these light plates and wish I had seen them sooner. They would have been great when my elderly Mother was living with us as she was prone to getting up in the middle of the night and it would have made it much safer for her. It takes a lot of light to make them go off. So easy to install as well. Thank you!

"Had a small problem with my order but…"

Had a small problem with my order but one call to costumer service and the problem was solved
Thank you Great doing business with you

"I really like the Fridge Safe Locker"

I really like the Fridge Safe Locker. I can keep everyone out of my stuff. I bought two of them and they work great.

"excellent service and a very fast…"

excellent service and a very fast shipment that got here in a few days.thank you very much.

"Customer service and product"

Re: Invoice # 1157058. How about doing an actual test before sending me the next one. The "tested" one arrived today and only works on two of the three speeds. I am about to give you a one star rating as I now have 3 three speed Auto Cooking Stirrers which do not work on 3 speeds, only 2. Am I getting tired of this? You bet! (See below)


On 10/4/2019 11:22 AM, customerservice wrote:
The tested one is being sent today.
Please let us know if there is anything else we can do.
Sincerely,
Customer Service

"The sharpener works great"

The sharpener works great! As soon as I received, I put it to the test and it really got my knives slicing and dicing like when I first purchased them.
Thank you!

"They were experiencing a technical…"

They were experiencing technical difficulties but kept me informed with regard to my purchase. Communication was excellent and I really appreciate the concern and care they took to address this. Makes me feel better about ordering from them again. Only problem I have is that I placed an order for the 'Chill Chest', got an email that said they were only able to take about $3 less than the total and without any other communication, they put the money back on my card. I tried to contact them but to no avail. No problem about the Chill Chest though. I found it a lot cheaper from a seller on eBay!