"2nd time we've used Kens for fitting a…"

2nd time we've used Kens for fitting a detachable towbar and they provided excellent service as the first time.

"First class service."

First class service.

"Didn’t know how to tighten hand break other than replace break pads"

I put what I needed doing on a site and the companies gave me quotes for the work. They were the cheapest. But when I went to collect the car, they had no clue on how to tighten the hand break and asked me to check how it felt as the break pad replacement should fix it. This made no sense to me as this was noted in my repair needs and put in with my quote as labour.....if you don’t know how to fix something for certain, don’t claim the work! It passed it’s MOT but wouldn’t have been impressed had the hand break failed again though and they not have a clue how to fix it!

"Had a tow bar fitted to our 2017 Land…"

Had a tow bar fitted to our 2017 Land Rover Discovery Sport last year. I asked for the steel bar that was removed as part of the installation to be returned to me, because the steel bar has to be fitted back if we wanted to remove the tow bar and transfer to another vehicle. I called the Carlton office and asked 3 times for it to be returned, each time I was told it would be sorted and they would call me back, they did not!
The plastic cill was cut poorly where the Tow Bar was fitted.

"Excellent service"

Excellent service. Very knowledge and easy to deal with. Would highly recommend

"Great Job"

Ken’s Auto is the best in Nottingham; because they are reliable, knowledgable and trustworthy.

"Was so impressed work done to a very…"

Was so impressed work done to a very high standard highly recommended

"Great"

Tow bar fitted. Great service

"good easy experience"

good easy experience

"car key was broken in door lock several …"

car key was broken in door lock several companies refused because key was too worn, at Kens 30mins and £60 later key cut and working no problem, highly delighted,will be my first choice in future