"Unbeatable service!"

I spoke at length with Tony who was very helpful and knowledgable and ordered 6 dining room chairs as a result. The chairs I chose were in 2 different styles, thinking they would work well with the table that hadn’t yet been delivered from another retailer. The chairs arrived in perfect condition, on time and some weeks later the table arrived. When all together in situ I realised that I should have got 6 of the same chair. I spoke to Tony and he was amazing. Despite it being a massive screw up on my part he said he was shortly going to be in the area and offered to pick up my 2 original chairs that didn’t work and replace with them with another 2 so I had a set of 6 matching ones. Truly amazing service and I cannot thank him and Hicks and Hicks enough!

"My order was quickly dealt with…"

My order was quickly dealt with considering the postal strike and the product was first class as it was a Christmas present and my friend really loved it

"Great Experience"

Great Experience

"Damaged and delayed order"

Delivery was delayed, no updates were provided and no response to many emails and calls. When chairs arrived they were broken. I still await a response to whether a replacement will be sent.

"The bathroom set was so lovely for the…"

The bathroom set was so lovely for the price, it was delivered quickly and well packaged

"Beautiful"

Beautiful
Well packed
Looks great in my new bathroom

"Communication glitch"

Although pleased gift arrived in time, I felt very anxious about the time it took for delivery. After I queried it, I was contacted about stock delay, and from then on felt relief. Will use company again

"Lovely bedside lamps"

Best price, prompt delivery and very well packaged thank you

"Excellent customer service friendly…"

Excellent customer service friendly very helpful
I’ve bought few items on line multiple times service has always been excellent.
Would definitely recommend.

"Extremely bad communication!!"

Extremely bad communication!!