"Buyer beware"

Bought a small white Citroen Berlingo van (LD67 VVE) for business purposes from Wadsley Bridge Sheffield. 16 phone calls in next 20 days about management lights & limp mode. It was back for repairs every day for the first week. No auto-electrician called until final breakdown, no service done before sale, 17litres of AdBlue added in a week, initially refused a courtesy car, then at final breakdown it was all due to driver error & purchaser had to bear cost of recovery truck. We had to demand a full refund several times stating the legislation. They not once acknowledged our statutory rights to a return and full refund. Aftersales handlers used excuses of driver error despite the catalogue of return visits and the AdBlue sitting in the van, ignoring our losses they wanted to discount refund because the driver was paid for business mileage done! (nought to do with their resale value eh), then ... and this is the good one ... we have your van, your £8000 cash and if you don't return the grudgingly given (unsuitable for business) courtesy car WE WILL CALL THE POLICE AND DECLARE THE CAR STOLEN !!! This is their genuine customer service response. We stood our ground. Called Citizens Advice to confirm our stance and the bank for chargeback. Only when it suited them did they give the full refund ... on the very day we were calling Trading Standards Consumer Helpline. Then comes the anxious days waiting for the bank to clear funds. Would we recommend Car Megastore? Take a guess!

"First time I've bought a car online"

First time I've bought a car online, I thought Billy was very thoughtful and helpful the van is excellent it did have a minor fault but Billy picked it up sorted out and dropped back off home for me,you can't get better service than that, thankyou Billy. 0

"Fantastic"

Arrived on site to test drive a mini today billy cleaned the car and keys and was very polite and knowledgeable, talk me throw the car and figures made it very simple and easy , little out my budget but would recommend them 100% thank you ,

"Absolute Con men"

Just Imagine a car dealer having your car for 24 days

Bear in mind I have Vidios of the faults in the car after 5 minutes after picking up after the dealer said it was fixed

Dealer recons it has been at a landrover specialist for 1 week yet ITS BEEN PARKED ON THEIR FORCOURT ALL THE TIME

After 3 weeks of having the car they state the car is fixed, I go down and pick it up,

Drive 5 minutes up the road for the same fault to come back on 4 wheel drive issue so only works in 2 wheel drive causing the car to sway all over

Nuts and bolts under bonnet witch has clearly come from some were but not put back

What does the dealer say?

Me- The faults come back up again

Dealer- what does it drive like?

Me- Like garbage

Dealer - Well we have all test driven it and it drives lovely even a land rover specialist has drove it and it's all normal for it to do that

Me - well I don't want this piece of rubbish you've sold me it's not fit for purpose and your con artists

Dealer- Well theirs nothing you can do about it were not giving you a refund

Me- Gave them what for

Absolute scammers and rip offs and you'll not get away with this

"Fantastic dealership was amazing to…"

Fantastic dealership was amazing to deal with very professional.

"Great service"

It’s the first time I have purchased a vehicle online unseen but I was able to get the finance agreed and have it delivered to my door. Great service and the vehicle condition was immaculate. Just as they said.

"Great deal well presented vehicles"

Great deal well presented vehicles, and no hassle from the sales guys, very friendly, drove away in the hour with my new van
cheers

"Immaculate vehicles and no pressure…"

Immaculate vehicles and no pressure sales techniques.

"Great garage"

Great garage. Friendly welcoming staff. Nothing is too much trouble. And great prices too

"Fantastic support from the sales team"

Fantastic support from the sales team. Made the process of buying my new car so easy. Billy and the rest of the team where all great. I definitely would go again when I'm ready for an upgrade.