"Won't sell any Cubans"

The most bizzare "store" experience I ever had in my life. You go in, the store is fully stocked with cigars, but they won't sell you any because (insert bogus made up excuse about "long-term customers" etc). If you ask them how to become their customer when they won't sell you anything they just rattle off another lie.
It's a shameful experience, these guys should not be in business.

Edit after their reply: see, exactly as I said, some made up concocted story about fair sales and long-term customers, while refusing to sell a single cigar from the premium stock. The whole of Amsterdam know the game they play selling all this online.

"1e maal besteld bij LCDH erg…"

1e maal besteld bij LCDH erg vriendelijk en behulpzaam bestelling afgewacht kwam de dag erna aan zeer goed verpakt daarom gelijk een nieuwe bestelling geplaatst.
Bestellingen gaan dinsdag en vrijdag de deur uit
Ze hebben een groot assortiment Cubaans en zuid Amerikaans.
Ik vind ze zeker hun 5 ⭐️ Waard

"I am a regular and long standing…"

I am a regular and long standing UK-based customer and Cuban cigar aficionado. I have never visited the shop in Amsterdam but I had numerous discussions with staff over the phone. My experience is consistently excellent. Great range of Cuban cigars, competitive prices and an excellent delivery service, even after Brexit. Highly, highly recommended.

"Based in North London"

Based in North London, I have been a customer of LCdH for few years now. Never been to the shop but their digital customer experience is great. Delivery times are awesome (yes, even after Brexit), and the cigar quality and range is fab.
Guy Yaniv

"Such a good outfit"

Such a good outfit. Very reliable, and will go the extra mile to try and meet all your cigar needs.

Nigel

"I've been a customer of ICDH Amsterdam…"

I've been a customer of ICDH Amsterdam (I live in UK) for around ten years and been really impressed with the service and quality of cigars. If ever I have a question Shane or Julian will usually reply within 30 minutes and I've found them to be a thoroughly reliable and friendly company to do business with. Orders are always despatched within 24 hours. Would recommend.