"Great headphones!"

First experience of the Alfa Genus v2 is good, and I'm sure they will only improve with burn in time, love the fact that they are British engineered and they seem really high quality!

However if you're going to offer free next day delivery when the order is placed before 4 then you should make sure you stick to it, ordered them Thursday and they arrived Monday... But that's my only fault, great company and a great product!

"good service"

The process of buying the headphones was totally smooth., no problem with the service at all.
Despite trying every different earpiece provided I can't get them to stay comfortably in my ears, The wire is too thick/ heavy and it pulls them out way too easily. I bought the headphones with microphone, this is the first pair I've had that doesn't include volume control alongside the microphone which is a shame, it's missed.

"Fantastic pair of earphones"

I cannot explain how impressed I am with the delivery time. As well as the delivery time, everything was really well packaged. A huge bag that was wrapped around a jiffy bag, which then had the products box with the item inside. I even had to sign for these earphones which I've never had to do for something shipped for free.

I'm not a huge audiophile and I haven't spent more than £50 on a pair of in-ears but, hands down, the best 'phones I've owned. The sound surpasses anything I've tried and for the price, they are pretty much unbeatable.

Very good budget headphones. Sound quality much better than other similarly priced models - anything better will cost three times the price :)

"Great Sound!"

Superb in-ear buds, great high sound quality.

Next day delivery free. What more could I want...?

"its ok."

The guys are great at rockjaw. However, I bought the headphones to work with my iphone 6 and unfortunately during use it used to skip/pause every other second so pretty frustrating to say the least. In the end, the guys acknowledged the issue and were aware of it and kindly sent some "spacers" which are basically small elastic rubber rings to attach on the metal bit which goes into the phone (not sure on technical term); this takes it too far the other way and the lead pops out all the time unless you have a nice balance in your coat pocket. Sounds great when it works but falls out of your ears all the time. TBH i dont even bother using them anymore pretty annoying after spending £50 on them. Nice guys and company but not great product.

"Although product was faulty, customer service was something to be admired."

It was disappointing to find the product I bought was faulty, however when trying to rectify the situation the service was impeccable and made incredibly easy.

"Customer Service Excellence and an Excellent product"

Recently bought a pair of Alpha Genus V2 direct from Rock Jaw to use on my commute to work. I was actually very happy with my Soundmagic E10's, so it was more of a comparison than anything to compare a Brit developed product against the competition.
They were quickly dispatched to me the next working day as promised.
They come with three filters to alter the sound according to taste/ style of music you are listening to and after a bit of experimentation my default ones are the sliver ones which are bass biased - but its all a matter of taste, you can change them in seconds.
Very impressed. More detail to the sound very noticeable, louder by default & excellent sound isolation (I use the foam tips, although you get a variety to choose from supplied with the phones).
Highly recommended.

"Great."

Great experience. Fast response to emails.Very helpfull.

"Great headphones"

These headphones are the best in ear headphones I've had . The choice of ear buds is great and very comfy . The filters are great too I prefer the neutral filters as the treble and bass are well balanced and you can listen to music for longer without any pain in the ear as I've had in the past with other makes

"Alpha Genus V2"

Got these my 14 yr old son for use with his Xperia M4 phone whilst out/at school. All he knew before was Sennheiser or the Beats that all his friends have. He loves them!! He finds the selection of buds very useful and loves playing with the filters. Says he can hear things he has previously missed. Good stuff!