"Appalling service from Highfield"

Appalling service from Highfield, I put several employees on cscs training course from train2train who were excellent, but after sitting the on-line exam we have for several days been waiting for two of four people for their certificates. We have had emails from Proctor confirming that have passed. Not joy with Highfield Online trying, no consideration of peoples livelihoods

"Clear and Precise course "

Clear and Precise course - First Aid

"1 star as can't give zero"

1 star as can't give zero. Worst e-learning ever. Slow, monotonous and questions so badly worded it's impossible to answer. No feedback on test, just sends you round in a loop listening to the same rubbish over and over. Do not use, no relevant information what so ever. What a waste of time. Nobody loves e-learning, but this is the worst sorry example I have ever encountered. The only thing I learnt is don't use this company!

"I learned a lot about first aid and i…"

I learned a lot about first aid and i was very happy to knew more about saving life.

Thanks 🙏

"Not Sure whats the worth of my self-printed Certificate"

Just finished my Food Safety level 3 training. The certificate was very easy to download and two stars for the content. But I am not sure whats the worth of my Level 3 certificate because the document does not mention any accreditations. I am not sure if its useful because its also doesn’t mention if its EHO approved. It says CPD certified on the website but it’s nowhere mentioned on the certificate. There are just two logos and both are highfield’s logos.
There are certain modules where “I felt” that the answers or the specific topic was not covered and hence I got the answers wrong. Also some modules are not very easy to understand like “Control Measure”. I found that module very messed up because you learn something and you answer about something else. Took me some 7-8 attempts to clear that module. Every time you fail, the website throws you back to the first slide and you have to study whole module again. Fair enough if you get questions from the covered material but “I felt” otherwise.
God knows if council will accept my this certification or I’ll have to do another EHO approved certification

Update: Read the response and things make sense to me. Like EHO approval, I was not familiar with the technicality. Thanks for your response and making my concepts clear.

"Easy to follow and understand the procedures of First Aid."

This is a very good and helpful for us. In the event of required for the first aid, at least we know the procedure and how to follow the procedure. This will help us in our daily life. Glad to be a part of this training session. Thank you.

"Are there Highfield certification…"

Are there Highfield certification centres in Vancouver Canada.

I live in Vancouver Canada.

"just done my food hygiene level 3"

just done my food hygiene level 3. great course very informative and easy to print off certification. thank you I will be using you again ..... thumbs up!!!!

"Amazing course"

Amazing course

"Fantastic Training Techniques"

Fantastic Training Techniques