House Of Oak
JILL KITCHING
"Great purchase …"
From ordering to delivery was a great experience, the furniture we ordered is also of a beautiful quality. Communication with the seller and delivery team were also very good. Very pleased with our furniture purchase and whole experience
Jaki Diggle
"The website is well designed with good…"
The website is well designed with good photos and accurate descriptions. The order and payment process were straight forward with advise at the end of a phone when needed. A couple of items I ordered had a long lead time however both were in stock a few weeks earlier than promised and full order was shipped well within the promised window. The delivery drivers were polite and called me 10 mins prior to arrival as requested and the furniture was delivered to the first floor room as requested, care was taken and the pieces requiring ‘building’ were put together quickly. All packaging was removed.
The quality far exceeds my expectations, having seen furniture of a significantly inferior quality in several national ‘solid wood’ outlets I am really happy I did more research and whilst I was initially somewhat reluctant to buy without having checked the quality I recommend this company without any reservation. I love my Blue Chatsworth furniture which has received many compliments.
Ruth L
"Genuine retailer with good quality products"
I was worried about buying expensive furniture from an online-only retailer, so was pleased to find that House of Oak also have a showroom you can visit. I was very impressed with the quality of their stock and their salesperson was not at all intrusive. The price I paid was actually less than some online warehouses. I arranged delivery and assembly. The delivery team were polite and friendly. They did an excellent job and left everything tidy. Furniture is solid and looks really good. Could not be happier to recommend.
Steve W
"Quality product, great service."
A real quality product, very sturdy and came fully assembled. The natural oak materials look great. Communication and delivery was straightforward. Well pleased.
John Barratt
"product absolutely fine"
product absolutely fine. Very strange delivery company; 2 people who didn't speak English and were unable to take item up flight of steps
Steve Thomas CBE
"Lovely table and sideboard"
Lovely table and sideboard, great quality. The guys who delivered it were really quick and efficient. V Pleased
John Slater
"Poor quality and installation"
After various visits after delivery of bedroom furniture the ongoing problem isn’t solved .The delivery drives come installers have damaged the furniture three times trying to rectify a massive sliding door problem.Patience has worn out and goods aren’t acceptable to any reasonable person.Have requested a full refund and I await a response.
Mark Rigby
"Deliverrd on day promised"
Deliverrd on day promised
MR PETER MITCHELL
"Table and chairs"
Table and chairs look good. Excellent communications about delivery and helpful person who assembled the table.
Susan Plaskett
"pleased with product"
pleased with product, delivery driver on time and friendly
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