"Contract cancelled"

mobile phone not accepted , contract cancelled with propel finance who confirmed in writing that the contract had been cancelled now I am being chased for arrears ! avoid this company at all costs as they have very poor communication skills and clearly lack of contract law

"Just Rude and unhelpful !!"

Just Rude and unhelpful !!

"Rip off finance house"

Rip off finance house, organised a lease with Propel Finance via Berry Telecom for a £700 phone and then Propel wanted best part of £400 to insure the phone for two years, avoid company and unreal charges.
contract PC-42853

"This has been a horrific experience"

This has been a horrific experience. I entered into a contract with Reach Digital to supply phones in my office. I don't know how it came about but according to them I'd signed a contract for 7 years in all my business life I have never done this. Then I'm faced with a bill of over £200 per month for 7 years for equipment that will never be mine. I've checked on the internet and it's lucky if the equipment comes to £2k. There must be a way of stopping this absolutely diabolical situations happening. I told both companys that I closed the office on 1st June 2019 but because I'm still registered in Companies House as I have other interests they won't accept the fact I no longer use the office even tho no phone or internet has been used.

"Had an email out of the blue"

Had an email out of the blue, saying as a company we owed money for an Iphone rental, nice try but we don't rent any iphones.......No explanation, no reply from anyone & the guy wouldn't speak to me without me giving my address........Avoid this company at all costs, don't open any attachments

"I am a victim of Essential Coffee + Henry Howard Finance"

I am a victim of Essential Coffee Machines who got financed by Henry Howard, that is Propel Finance's previous name. Cannot imagine how they financed a coffee machine worth a few hundred pounds to the tune of over £6000?
I believe that they acted unlawfully and we deserve a refund + compensation from Propel Finance. Further, they should be investigated by regulatory authorities.
I am in the process of taking legal advice and perhaps, I will initiate a compensation claim against them soon.

"An update to my 24/05/21 review:"

An update to my 24/05/21 review:
Just got a call from Propel's customer services department. More fool me for not paying enough attention but for finance on three iPhones (XR, 8 and 7), started 2 odd years ago, via IceComms, it will cost us circa £4,600. They offered an £80 reduction off this to settle the account. Evidently I am an idiot. Don't be one yourself and avoid working with this company.

"WARNING"

WARNING: DO not do business with this company in ANY form

"Excellant partner to work with"

Excellant partner to work with, easy to use portal and always very helpful whenever i have any questions.

"Avoid, Avoid, Avoid Refer to Ombudsman"

As per other negative reviews. Awful, they financed substandard coffee machines. Cant even reply within the 8 weeks when I complained to the ombudsman. They show such disregard for customers, the financial rules and customer service. Avoid, Avoid, Avoid! I have contacted financial ombudsman not that propel care, I urge anyone with a complaint to do the same, Awful company