"Need to return product does not work"

Need to return product does not work

"Never heard from company on shipping…"

Never heard from company on shipping and tracking info.

"Exactly as described"

Exactly as described

"The process took a bit long due to…"

The process took a bit long due to Covid-19 but I send an email to the seller about it and right away they respond and send it out the very next day

"lovely experience the service was on…"

lovely experience the service was on point
I would do business with them again

"Could be better"

Could be better...Still haven't gotten my order from a month ago...i wrote them a review like they wanted me to and right when i do it they cancel my order because they weren't in stock anymore

"So I placed a order on 5/12/2020 on…"

So I placed a order on 5/12/2020 on 5/23/2020 I called to verify my order because I haven't received it yet. I sent a message through gmail and Facebook messager with no response. When I finally heard from you I was told that something had happened and it wasn't sent. I asked when it would be sent out I was told this week. I said this week and he just said yes this week. I liked your prices but as a first time buyer I am a little disappointed in your service

"They allowed me to order a product I…"

They allowed me to order a product I never got ..fully knowing it was not in stock. I have received no refund.

"Refund Denied AGAIN"

Hello again,
My name is Lindsay and I left a review back on 3/14 about how Fragrances & More's bank denied my refund for a product that I ordered that was sold out and never shipped to me. And I got a reply on 3/15 from someone named De Haven saying that my refund would be back in my account within 2-5 business days. It has now been 7 business days and still no refund. A couple of days ago I received another email saying that my refund was denied by their bank again. This is absolutely ridiculous and I have never in my life had an experience like this with getting a refund from a company online. And this refund is for almost $100, which I need--I'm trying to support my family and purchase items that we need while staying home and out of work during this corona outbreak. I feel like I'm being led on by your company and that you all have zero intention of refunding my money. I am very angry about this, please refund me what I am owed.

"My mistake-They took care of it"

Product arrived quickly
I however made a mistake on size
Fragrances and more
Expedited return and credit
Will reorder soon thanks again