"Disappointed "

Having messaged through the Auto trader website on Thursday evening and then via the company website yesterday to express our interest in a vehicle, we went along this morning hoping to view - having had no response to either message. When we got there, the vehicle had 3 flat tyres and clearly hadn't moved for a while. We were told it had only been brought in yesterday and the photos had been AI'd quickly for the website - even though we'd seen it on the website the night before and messaged to view. While we were there, another couple came to collect a car only to be told work needed to be done on it.

"Fair and honest"

We saw a car on a website that we liked the look of and called them to arrange a time to view the car. Scott was extremely helpful as I am in a wheelchair. He was polite, friendly and professional. He was NOT pushy and left us alone to make our decision. We felt that the Lighthouse car centre was fair and honest and they have a sticker on the the door saying Auto Trader Excellent customer service-we agree