"Less than average customer service!"

This customer service review has come at a bad time or great time if you truly take on board customers feedback. I have to say that I am seriously considering taking our business elsewhere. The customer service is terrible. On more than one occasion (infact 3 times now) I have had to call the office to chase orders and then either not had a call back, left a message with someone who said someone else would call back (& didnt) or left a VM and no one called back.
I have paid for a toner (cyan C321) which is out of stock and no one has kept me informed as to when I can expect this even though I was assured I would be kept informed. I hope you take this feedback on board and use it to the customers advantage!

"quick and efficient service"

a very quick and efficient service - this is important when ordering printer cartridges

"Good service and easy to use website. Will use again!!"

The website was easy to use and the prices are very compatible. I was kept very up to date on the delivery of the order and it arrived quickly.
The only thing I would like the printer store to offer is a credit account so I dont have to keep using the company credit card every time I place an order. It would be easier to know I have a bill/invoice at the end of the month and can pay when its due.
Apart from that great service and will use again.

"Top level of service"

I have been pleased with the service I have received from the Printerstore on every occasion I have ordered from them and will have no hesitation in buying from them again.

"Next day delivery. Excellent service"

I order this one day and everything arrived the next day. Thanks very much.

"Best price I could find with excellent free delivery"

My headline says it all - bought a printer cartridge for the cheapest price I could find after comparing several different specialist printer stores. On top of this there was free next-working-day delivery.

Suits me just fine.

"Excellent service, placed order midday and received delivery next day"

The printer purchased was well priced (at least £100 lower then the high street) and shipped within 24 hours free of charge.

Great service and I will definitely purchase from them again.

Samsung printer was easy to set up on both Mac and PC and is a great device.

"OKI rainbow toners"

Very fast delivery - thank you

"Reliable and prompt service"

Regularly use the printer store for consummables and always receive a prompt and reliable service - would highly recommend.

"speedy delivery , havnt tried the product out yet ..."

speedy delivery , havnt tried the product out yet ...