"Worst experience - Avoid at all costs "

I had the worst experience in this store/customer service in this store this afternoon. I will never ever return to this store. I didn't purchase anything. A number of us left at the same time and the alarm went off. I kindly volunteered to show my bag to the male chauvinist security guard. He wasn't happy enough with this. He snatched my bag. He wanted to open up every in my bag and was so male chauvinist. He had the whole shop looking at me is if I was a criminal when 100% was not. The security guard was 100% male chauvinist, he took items out of my bag that the shop does not sell and tightly grabbed onto them. I said give that back, the shop doesn't sell this but he was male chauvinist and wanted to show a 5-foot, 3-inch, 8 stone girl his little bit of power. Eventually I got my items back. I demanded the manager come out, a young male came out who shouted over me and was beyond condescending. Horrendous experience. This shop demonstrated male chauvinism & misogyny. Disgraceful.

"Great Product"

Great Product, and excellent customer service. With 3 large GSDs, we appreciate the BOGO deals as well.

Thank You

"Always great service"

Always great service. Quick delivery. Website is easy to use.

"I recommend!"

Years of excellent service and fast shipping!

"Prompt delivery and answer to my…"

Prompt delivery and answer to my question via email. Very satisfied with product and my dogs love it. Best part is it’s working already!

"Love Fresh Factors"

I've used this product for a long time because it does help.

"Been a customer for awhile"

Been a customer for awhile. Appreciate the products for my dogs. Always receive orders quickly.

"Quality Product"

Fast service, quality product that appears to do what it says, easy replacement of one time defective product. Cost is comparable to similar products by other manufacturers.

"At least 20 years of Springtime!"

All my dogs have been on Fresh factors and Joint Health. The current are 10yrs and 6 yr. The are great inside/outside dogs. Barely have to groom, except when the Aussie really wants to shed.

"The frequent sales are great"

The frequent sales are great. Fast delivery is wonderful.